Roto-Rooter Plumbing & Water Cleanup
1060 Cambridge Sq Ste D, Alpharetta, GA 30009
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Great experience with using Roto Rooter. The technicians assigned to my job were courteous, knowledgeable, and very professional in addressing my plumbing and drainage issue. Special thanks to Myron Owens and Charles Hayes who were determined to resolve my problem and they worked well into the evening fixing my sewer line.
Arrived without proper tools to make repairs and had to make a trip to Home Depot. The dispatch & technition we're aware of what the problem was prior to arrival. Hopefully I didn't get charged for that hour trip. Labor/parts were not itemized on invoice, so I will have to call and get that information.
While we had no issue with the quality of work, we were shocked/disappointed to learn the cost to replace a sink garbage disposal - labor was 3 times the cost of the part and time on the job was @40 minutes to complete work. We will think twice before using Roto-Rooter again as well as recommending them.