Pet Lodge Pet Resort
3456 Bethany Bnd, Alpharetta, GA 30004
Parking: On Site
Wheelchair Accessible: Yes
No coupons available
My dog was boarded at Pet Lodge from May 30-June 7 2015 and is very sick and in isolation at the Georgia Vet Hospital on Abernathy Rd. He has a positive blood and nasal test for Canine Influenza H3 N2. His symptoms included the fact that he lost 10% of his body weight while there 8 days. He is extremely lethargic and a horrible non stop productive cough. This is a dangerous flu. While they love animals and the facility has some great features.... there is way too much medical risk to your dogs. Trust me when I say my vacation was not worth what I have returned home to deal with. I hope my dog lives and does not have long term effects from this.
This is our second time using The Pet Lodge for our two dogs (19 months old). The Pet Lodge accommodated our request for lodging with limited notice for the week of Thanksgiving. We had a great experience when we left them in the Pet Lodge's care during the summer, so we decided that this was our new pet care lodging when we go out of town. Our dogs and their belongings came home clean and our dogs were healthy and happy. It is nice to have the peace of mind knowing that they are together and in good hands when we can't be home with them. The Pet Lodge will be our go to pet care lodging in the future as well.
I will NEVER bring my dogs back here again. In the past, our other dogs have stayed here many times and we had no complaints. However I went to pick my puppies up this morning & their bed, blankets and toys were soaked in urine. I had asked them to not wash our dogs’ linens as one of them has allergies but one would assume that if your dog pees everywhere that it would be an exception and their bedding would be cleaned. I was absolutely disgusted to see the condition of their things. I came to get them 3 days early & I'm so glad I did because it would have killed me to know that they had been sitting and sleeping in their own urine for a week. We had also requested that our pups do not wear their collars unless on a walk & they must have left a collar on because I found it chewed up in several pieces in their crate. They also lost my dog's allergy medication & by the way she is itching, it doesn't seem like anyone bothered to give it to her. The day I picked them up I noticed that one of my pups was urinating blood. She seemed to have a UTI or something of the sort. Took her to the vet the very next day and it turns out she has a very bad UTI. She has crystals in her bladder which are a precursor of stones. The vet said it was from a lack of water and failing to take the pups out often enough & that if I had let them stay for the whole week as planned my dog would have definitely developed bladder stones. I am truly horrified at the lack of attention paid to the animals. Overall, it seems fairly obvious that my dogs were not well looked after. As I said, NEVER coming back.
"I have lived in the area for about a year and a half now, and was a little nervous the first time I brought my dogs there, because I had never left them anywhere before. I just love the place and would tell anyone that needed to leave there animal somewhere they should leave with the Pet Lodge. My dogs have always be well cared for here and the staff is so nice.
I took my two family friends dogs to Pet Lodge and when I drove up there were a ton of dogs playing outside in a beautiful outside yard. When I picked up Cammie and Moxie they were super fluffy from their bath and the staff was so attentive to the pups. I recommend Pet Lodge for anyone considered boarding their pet at a luxury pet resort."