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PC EMT 24/7 Computer & iPhone Repair

Map & Directions
(14 Reviews)

10945 State Bridge Rd Ste 305, Alpharetta, GA 30022

(678) 990-8302

OPEN NOW
Today: 9:00 am - 6:00 pm
13
YEARS
IN BUSINESS
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Putting life back into your computer...

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

24 HOUR TECH CONTACT: (678) 990-8303

24 HOUR TECH CONTACT: (678) 990-8304

Brands
Apple Macbook, Apple iPhone Repair, Compaq Computer Repair, Dell Computer Repair, Gateway Computer Repair, HP Computer Repair, IBM Computer Repair, Sony Computer Repair, Toshiba Computer Repair
Payment method
check, all major credit cards, debit, cash
Location
Our drop off location is between Subway and Kroger in the Saddle Brook Shopping Complex. The major cross streets are Jones Bridge and State Bridge.
Neighborhood
Saddle Bridge
Accreditation

Microsoft Certified Partner

HP Certified Partner

Johns Creek Business Association

Gwinnett Chamber of Commerce

Johns Creek Lions Club

Johns Creek Chamber of Commerce

Categories
Cellular Telephone Service, Computer Service & Repair-Business
Other Information

Parking: Lot, Free

Reviews

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William B.

03/25/2019

Overall
Expertise
Professionalism
Promptness

This is the best place you can go to repair your iPhone! It is extremely well managed and reliable. You can't beat the quality customer service or price anywhere. I have been coming here since I started using switched to iPhone and will continue to do so. I am sure the other service here is also of equal value because they run such a tight ship! Keep it up! Other businesses could learn from this place.

Matt C.

03/09/2018

Overall
Expertise
Professionalism
Promptness

I called my wife when I got my phone back and told her “PC EMT has the best customer service I’ve ever experienced”. Going forward, I will be getting all of my technology updates or repairs done here. I highly recommend this place!

John J.

01/31/2018

Overall
Expertise
Professionalism
Promptness

Excellent!!! My Laptop crashed on Saturday. I called them and they took my computer and had it up and running perfectly (even better than original) in a couple of days. This could have been a big blow to my business, but they saved the day... Very professional and outstanding at what they do. They are my new go-to for anything computer related. I am also going to buy my next computer from them and set it up so it is right!
I highly recommend them to anyone who needs help with their computers!

Micheal R.

08/05/2017

Overall
Expertise
Professionalism
Promptness

Purely Impressive! and I am not just talking about their very competitive pricing! Their customer service absolutely has my utmost respect for professionalism. You can tell they actually love what they do and warmly demonstrate it in their work by making sure the customer understands as well. I highly recommend this place to anyone!

Fred F.

07/29/2017

Overall
Expertise
Professionalism
Promptness

My mom took her computer in for service and was told it had a virus . $130 to remove . Whatever they did was not a solution to the problem an 2 weeks later it happened again . Her computer goes to a repair mode and then stays there , effectively seizing the comp . So she paid them $130 again to " Fix " it . I could have installed AVG Ultimate Virus protection and it also makes automatic repairs , but they insisted that theirs was better and would not be compatible with AVG. 1 week later it's happened again and they are saying it is driver issues and had the gall to lie and act like they have been telling her so , when they have been charging her for virus removal.. They are nothing but licensed rip-off artists and I will NEVER step foot in any of their stores again. Shame on you for taking advantage of an 83 year old woman, again and again

Anna P.

02/14/2014

Overall

I am reissuing a complaint I recently cancelled. It appears the issue I thought was with AT&T that was resolved was in fact not resolved. In fact, I learned my computer was dangerously operating on an unsecured network. Unfortunately, because I thought I had internet connection, I mistakenly thought the issue was with AT&T. However, it has come to my attention that the existing issue is still in place, and I want PC-EMT to correct whatever they did to the settings on my computer that are not allowing me to get internet service in my home. Plus, I am adding a complaint that PC-EMT is falsely posting on my behalf. Someone (NOT ME) posted an apology to PC-EMT stating the issue was with AT&T and not PC-EMT, then the false party using my name, gave 5 stars to PC-EMT. This is certainly something I will NEVER do. Even if they resolve the issue with my computer, I do not think they deserve 5 stars; especially since I have had to resort to reporting their service to BBB and GA Consumer Services.

moose_24

11/20/2012

Overall
My family has been using PC EM...

My family has been using PC EMT for years and they are GREAT! They have always repaired our computers quickly and have never, ever tried to upsell us with products or services we don't need. The guys (maybe ladies too but have not seen any :)) are always friendly, knowledgeable and available. Even if I just come by or call with a question! I really like that they have a nice convient retail laocation right next to Kroger. I am always thrilled to do business with a local trusworthy company like this where you can get real personal service and you are not just a number with an extended warranty! If you need computer repair, call them, you will be glad you did!

twhiteneck

08/26/2010

Overall
BRAVO! PC EMT 24/7

My son's 4 year old Gateway laptop had been going off and turning black spontaneously. PC EMT ran a diagnostic for a set fee and seemed to temporarilly fix the problem but the laptop kept doing it every few weeks, so they probably checked it 4 more times for no additional fees.



Finally, the last time John recommended we consider a new laptop by emachines because further attempts at fixing the Gateway might not even work . Might as well get a brand new updated system. I picked up the emachines laptop for a competitive price and it has been working like a charm. Thank You John and Warren, as well as the others that have helped us through our little computer breakdown.

myrna1966

08/03/2010

Overall
PC EMT is the ONLY place to go!

I took my daughter's laptop in when the screen would not light up anymore. It was a simple inverter chip and they put it in and gave it back to me within the hour! Very professional and great customer service.

Bill Harris

03/30/2010

Provided by Citysearch - 
Overall
P C E M T

Very satisfied

User Rating: 5 out of 5 stars by very satisfied customer 03/26/2010

In the past few months, they have worked on my office desk top and two laptops. I was very pleased. The staff is thoroughly professional and knowledgeable, and the repair cost was reasonable. And they even have excellent interpersonal skills.

Hopefully my computers won't have problems again for a while, but if they do, it's going to PC EMT 24/7.

Pros: Professional and knowledgeable.

Cons: None.

pcar1947

07/29/2009

Provided by Citysearch - 
Overall
Great Experience wit PCEMT

My 6 year old HP Laptop shutdown in late June. After a number of attempts at repairing it myself and doing research online I surmised it was the MB. I was about to ship it to Houston to get a diagnosis and someone suggested I go see PCEMT.

Man was I pleased. They Diagnosed and repaired the laptop, which had some cooling issues, replaced a bad memory board and they repaired the file management system. From the time I got the diagnosis to when I picked it up was less then a day.In fact they told I could pick it up that day ( I had prior commitments).

They have brought this laptop back to life. It is quiet, fast, running cool and has not shutdown.

I highly recommend these people.

BuysBigHardware

02/23/2009

Provided by Citysearch - 
Overall
If it ain't in stock on the shelf, don't count on ever getting it.

On 23 January 2009 we contacted PC / EMT to purchase 2 computers with a specific list of components and were promised they would be availabel that night. They were not. We were told (via telephone) that they might be ready in the morning of on 24 January 2009. They were not. We were told that they would be ready on the moning od 26 January at 9AM. They were not. Our technician was at the store to pickup the systems and was notified that the computers were not ready because some of the componts were defective. Our technician observed that in fact they had attempted to use incompatible components (DRAM) and would have to acquire compatible components for the systems to operate at all. We were assured that the systems would be available for pickup on the following morning (27 January) at 7AM. They were not. On 27 January at 7AM I was at the store and was notified by Zoheb Gilani that the componets were still defective. They needed to acquire replacements components (again?) and the system would be available at 11AM. I notified Zoheb Gilani that the machines must be fixed, working and ready to pickup by Noon or we would be cancelling the order. On 27 January at approximately 11:30AM I received a call from Zoheb Gilani notifying me that the machines were still not working. A problem had arisen some time before (possibly Friday or Saturday) and a number of hours had been spent (even as recently as the moning hours before my arrival) attempting to correct the issue. Zoheb Gilani claimed to be enroute to some technical resource that he claimed would be most likely to resolve the issue.

As this notification of a new problem was in direct contradiction to my conversation with the vendor at 7AM the same day, I notified him that we were cancelling our order.

As an aside, we obtained one system meeting our specifications that afternoon and another the following day from a different vendor. I wish we'd had the VISION to look elsewhere before.

malik200

10/11/2007

Provided by Citysearch - 
Overall
Best PC service ever, Fixed my PC and I was in a total different state, Awesome customer service.

I purchased a HP DV6205 laptop from Wal-Mart and was very disappointed with the operating system installed on the unit. I had Windows Vista with 512mb of ram, which made it very hard for Vista to run smoothly. My PC took forever to load up and shut down, some applications would freeze up due to the high graphics used in Vista. So i called PCEMT247 which i found by just going to google, just so happens the president of the company answered my call and was very friendly and explained to me that if I added more RAM and downgraded to Windows XPPRO my system would work extremely faster. Indeed I sent my Laptop in for service and they added 2GB RAM and installed Windows XPPro, I received my laptop in 5 Business days, a few driver issues had to be worked out so they remotely logged into my pc and fixed it in 23 minutes, Which amazed me because the technology they use is so unique. Once fixed my laptop works so fast and I can do multiple applications without any lag or freezing. I HIGHLY RECOMMEND PCEMT247 TO ANYONE WHO NEEDS PC REPAIR, UPGRADES, NETWORKING, REMOTE SERVICE, ETC....

PCEMT247

07/16/2007

Provided by Citysearch - 
Overall
New Phone Number

Technicians at PC EMT 24/7 are a new breed of computer specialist who personalizes their service from custom-built computers to home and business networking. Specialists are available 24/7 to offer guidance and to fix any PC problem anytime, anywhere. Please call us to set up an on-site call at 678-990-8302 or drop-off your computer for prompt service to 10945 State Bridge Road Suite 305 Alpharetta, GA 30022.