Mc Intyre Automotive
922 Deerfield Pt, Alpharetta, GA 30004
I called through roadside assistance to speak with someone from this company to change the location of my pick up. When i called to change my location customer service agent was very rude, and would not provide me with her name, or a manger name. She hung up on me twice and told roadside assistance that they cannot assist me. She was beyond unprofessional. This is a company that roadside assistance should not use in the near future bec
My insurance company dispatched McIntyre to get my car out of the impound. They quoted me $30 more than what my insurance company did & the girl was rude. Called my ins company to get a different quote & paid for towing upfront. Not only did the girl still quote $30 more, but this time she was rude AND facetious by saying, "Oh you paid your insurance company upfront. Good luck getting another towing company!" & hung up. If this 'woman' is a representation of their company, then McIntyre sucks!
I got this tow truck company through USAA, was told that they are not a taxi service so I needed to be with my vehicle at 1600 to give them the Keys. Even though I worked across the street, they were unwilling to get my keys. I waited until 1630, no tow truck, no call, nothing. I called them and asked what was going on. Apparently the driver decided to stop at a Nissan dealership a couple exits away and not let me know, he was more than 30 minutes out. I called USAA and complained that I probably couldn't leave work again. USAA called the company, was accused of giving the dispatcher attitude, and promptly told me they were not getting my car and I better find another tow truck company.
Malicious, and severely rude people. Would not recommend.