I have been eating at Pollo Tropical since the first one in Miami. Now in Georgia, I was thrilled when one opened about 40 minutes away in Lawrenceville. Today, Aug. 21, 2013 we ate at the brand new one in Alpharetta, what a disappointment! The chicken was dried, they had no mojo for the yuca, the tostones were soaked in oil and so hard, they were impossible to eat. I blamed it on a new establishment getting it's flow. What I can't believe, is the lack of dedication of the table runners. The lady kept calling "I need a runner" there were two seating, one playing on his phone and the other talking on his phone. The one playing ignored the call over and over again and the others one walked outside and stayed out talking to someone on a pickup. The one playing moved to a booth by the window and even ignored the young woman calling and signaling with her hand. There was a young man who didn't stop one minute, from clearing tables to serving customers. I asked him his name, Doug, I commended him for his responsible behavior and asked for a comment card. He said his manager might have them, but he was nowhere to be found. Guess what, when we left there was a man all dressed in black at the back of the restaurant by a car on the phone, maybe that was the manager, I don't know, but I truly hope they get this under control, I LOVE POLLO TROPICAL!
5215 Windward PkwyAlpharetta, GA 30004
From Business: Salsarita's Fresh Mexican Grill offers burritos, tacos, nachos, salads, as well as our addictive chips with your choice of salsa, guacamole, or queso. It's all ma…
2188 N Point CirAlpharetta, GA 30022
From Business: Moe's Southwest Grill in Alpharetta,GA provides fresh, hand-made, customizable Southwestern food in a welcoming environment that rocks! While we are best known fo…
We eat here every time we are in the Atlanta area. Great Three Mile Island Wings... Great service from Laura (our server) last week when we were there. She recommended different beers, took time to make sure we were satisfied and even when we went in a few days later to have some drinks, she was not our server but she made sure to still make great recommendations and ask us of we needed anything. Kudos to Laura!
OMG! Food is fantastic and the service is bar none! We had a 15-20 minute for a table but we'll worth it! The prickly pear margarita was awesome and made with love! I had the Chika Rica and it was delicious!
Love the service, food and atmosphere!! They're busy during lunch so I try to go before or after the rush, so worth it!I love options and their salsa bar has plenty. Will be dining there as much as I can.
Awesome food and wonderful service!! We had to wait a few minutes for our table but totally worth it. Margarita was tasty & love the salsa!! Keep up the great work!!
Food was not very good. Very filling but did not have a great taste. My server was great and I had awesome service though. If the food was better I'd return.
Super food and house cocktails. Get there early for dinner or make a reservation. Had to wait a little for our food order to be taken, only reason not 6 stars.
Personally I love this place, when I go out and eat with my friends. Their service is amazing also they make fresh guacamole at the table.
The service is not great, but the food and drinks are good. The fundito queso dip is great. They always have black label beers for $1.50.
Very authentic Mexican restaurant in alpha. Had the carne asada cooked to how I wanted. Everyone in the group was very satisfied