I have given Mark Spain’s group many opportunities to make things right before writing this bad review. After one of their agents, Preston Mitchell, was clearly negligent in fulfilling his duties as our agent, we ended up having to put in thousands of dollars to correct problems that were discovered with our house. Some of those problem were found during the inspection and were already agreed to be fixed by the seller. Preston assured my husband and I all was taken care of correctly before closing and we chose to trust him. After closing on the house it was clear certain things were not taken care of like Preston had promised. Mark Spain’s group said it was a good “training opportunity” for Preston and only agreed to compensate us a minimal amount for our losses. However, after having agreed to pay us this small amount of money they will no longer return my phone calls or emails. I have gone as far up in management as they will allow me to go. This is not just an agent problem, but clearly a problem with the company. I am simply trying to get the money they agreed to pay me, but now they are completely ignoring me, so I’m assuming my husband and I will end up with no compensation at all. Please do not use Mark Spain, or Preston Mitchell, for any of your real estate transactions. We would have been better served to have not had a real estate agent at all. Using them cost us tens of thousands of dollars.
I personally wish I never had any business dealings with him. You might ask for references from several of his "satisfied" clients. Be careful!
Great commercial construction firm headed by a Ga Tech Civil Engineer. Mostly interior office tenant finish, but they do everything. Great attention to detail and customer service!
Very poorly built houses this guy's cheap out on every cornerCheap work cheap material those house will fall apart save your money and go somewhere else for a quality built home
I used Bob to sell our old house and to buy our current house. He is a true professional. After encountering a ton of agents in the buying and selling process, we appreciated Bob more each day.
Purchasing a home was very interesting with Bob McCormick. He kept me informed throughout the process. Thanks for the great help.
I recently attempted to purchase a new JEH home, my experience was unsatisfactory to say the least. First off I visited three of their subdivisions and decided on the area in which I would like to purchase. I spoke to the onsite agents thoroughly about what lots would be available and when. After I was provided a list of lots which would be released in roughly a month, I requested to be put on the list for a particular lot which I was told would come available next. About three weeks pass, during which I stop in the office 4 times to confirm that I am on the list, for that particular lot, both Whitney, and Lorie confirmed this. I also expressed every visit which floorplan, elevation, and a floorplan change I wanted. Every time I was given confirmation that everything was good. When the next round of lots were released, I received a call that the lot I had been on the waiting list for a month for actually sold 2 days before I was put on the waiting list. I couldn't believe that as many times as I followed up about that lot, making sure the floorplan I wanted would fit etc, that such a thing could be overlooked.The only explanation I was given was that no one knew how that happened, and there was nothing they could do. I was extremely frustrated, but decided to go ahead with the only available lot they had (after being pressured into making a decision that day). I went there the next day to pay the earnest money and sign the contract, Unfortunately I was rushed to sign, and overlooked that the special request for the floorplan change I have now mentioned 5 times was not in the contract. I noticed this after returning home, so I stop in and speak to Lorie yet again about this change, and she said she would look into it and give me a call, I asked to please let me know as soon as possible. Well as usual, I didn't receive a call back so a few days later when I go in for my design appointment, I ask about the option yet again, and said that I wouldn't pick designs without knowing that the home would be the floorplan I wanted. She obviously ignored my previous visit (like all my visits) and didn't look into it, she then calls her boss and is immediately told no, they cannot do what I have requested and been told they would do since day 1. At this point I was beyond frustrated, and they said they would give me my earnest money back since they have so many people wanting that lot, I then told her I would give it some thought, now a few days later I recieve an email that "the seller has terminated your contract". So after waiting a month, for a lot which was already sold, and settling for another lot when they tell me they can't build the home with an option I have mentioned from the beginning I can't have a couple of days to think about it before they terminate my contract without my involvement? I've attempted to call the Customer service line at JEH homes with no response, this company is an absolute joke with agents that don't follow up, answer phone calls, or honestly answer questions.
when purchasing a home it was an alsolute pleasure to work with Bob McCormick. His knowledge, willingness to go an extra mile and diligence made purchasing home completely stress free. It was so nice to have him available at every step of the way to answer our questions.. He was never hard to reach and quickly answered our queries. I would like to recommend them to all