My experience with Dean Arbour Ford in Alpena has been nothing but positive. They made the car buying process simple. What I've been most impressed with, though, is the service I've received after. I purchased an extended care plan & they have stood behind it 100%. When I did experience something I wasn't pleased with regarding my warranty, George & Cory went above & beyond to make it right. I can't say enough wonderful things about the staff. I highly recommend buying your next car there.
Bought a vehicle recently for well under book value and the few minor things my mechanic saw were fixed quickly and at discounted prices by freedom motors. Would definitely recommend this dealer to anyone. Dave, the owner, is very honest and caring even if no warranty and all the staff and mechanics were very polite, honest and helpful for even the smallest question or concern you might have.
My experience with the body shop was great. The service was professional, efficient, and exactly the type of service you would hope to get when dealing with this type of situation. I was also given a loaner car while waiting for mine to be fixed. The repairs look flawless, I would definitly go there again. (I can't speak on prices, my insurance covered the cost.)
This month I bought a car from Freedom Motors. Some minor issues after having my mechanic look over the car, but they are getting fixed ( any used car has them ). The staff was friendly and helpful. Would recommend them to others.
Excellent service In all aspects of this dealership! I will NEVER believe any negative review of this business. If you have issues with this business, you are the problem not this business. Just my professional opinion.
Best selection and nicest service professionals in northeast michigan. A real family business with an eye towards care for the customer