This ALC location is horribly run. In summer 2016 my 8 year old daughter was bullied here. She cried everyday and didn't want to return. When I addressed it with the Director, Tracey Cramer, she told me I could disenroll my children if they didn't like it there. Bottom line was the center would lose over $30,000/yr. if the bully's parents were told about what he was doing because they would pull their 3, full time, year round kids. My 2 children only attended summers there. After discussing my concerns in a private FB group for local moms, there were SO MANY more reports about horrible, horrible situations occurring at these centers (there are a total of 5). Children being left with feces on the clothes and face for hours, and then the child being blamed by ALC. A SIGNIFICANT head injury to a toddler, caused by a teacher, documented by a medical professional. ALC denied this, refused to talk to the parents about it, calling the very verbal toddler an "unreliable source" despite the child's very specific, repeated statements of what occurred. The parent called the State, and 3 hours later the parent was told they could never step foot on ALC property and the children could stay at ALC ONLY if the other parent signed a form stating they would ALWAYS pick up and drop off. Another family, their child sustained a serious laceration to the eye, and ALC didn't call the parent or seek medical attention. When the parent picked the child up and saw the laceration, took the child to the ER immediately and was told that had medical attention not been administered at that time, the child would have lost all vision in that eye. ALC denied any wrong doing. KEEP YOUR CHILDREN SAFE PLEASE!! PHYSICALLY AND EMOTIONALLY. These centers come highly recommended. That's because they force ANY parent out that raises any concerns. Check out their licensing inspections. https://www.compass.state.pa.us/Compass.Web/ProviderSearch/Home#/BasicSearchThey had 21 violations when the KNEW the state was coming?!? How many do they have every other day??? Hiring people with no background checks?!? They could be hiring a registered sex offender and not know it?!? Until the state violated them for it! Please, please. Keep your children safe. Stay away from any of ALC sites. But especially FOGELSVILLE run by Tracey Cramer.
Very good daycare , would recommend to everyone. They really put care into the children. And they also do transportation for free so that's a major plus
Can you please takeMy number off here !!! NOBODY CALL THIS NUMBER IT IS MINE! I don't appreciate people calling meAsking meIfI'm a 24 hour day care
my child went here and the workers are rude, careless, and blame parents for their inability to remain professional. my child has been exposed to several health hazards as well as mistreat by the workers. i have almost been fired for attendance from my job due to the lack of professional time frames they choose to alert their customers that they will be closed for random times. i was in constant panic every month as i awaited for another small piece of paper warning me they will once again be closed and i was forced to take off of work AGAIN! if your looking to call off from work an enormous amount of days every year then this is your place! would not recommend to ANYONE. they all seemed nice at first but then their attitudes come after your a customer.
The only reason I give a star is because I had to. The nurses and CNA's are wonderful. They care and are knowledgeable and skilled. The owner does not pay his bills, frequently does not pay his employees, and that is why the employee turnaround is so high.
After growing up with a stay at home mom, I never had experience with child care. But society had made me believe that children weren't always in the best of hands. However, due to job requirements my husband and I moved to this area and enrolled our then 5 month old son to this center, and have not one regret. He was full time there and the excitement on his face when he saw the friendly staff in the morning warmed our hearts. I picked him up at different times and not once did I ever find him in a dirty diaper, hungry, crying, or alone. The daily update sheets made me feel as a first time mom as if I wasn't missing out on any of his milestones. If you are reading this review, do yourself a favor and schedule a tour of this facility! You won't regret it!
Literally the most unprofessional daycare I have ever experienced. Used my child in lies to find out they were mistreating him. Do not send your children here.
They go to sleep upstairs and leave the children alone sleeping downstairs in a room ALONE. I know this for a fact because that's what I found the first and last time my kids went to this daycare. Then they argued with me about how many Children I dropped off that day. I have 4 kids but they could only find 3 ! I found my 14 month old baby by herself in a different room strapped in a bouncer. How this daycare is even open still is crazy to me
Missie's Place is an exceptional childcare that provides a well rounded experience for children. Missie's Place is a home away from home and children are safe in this loving environment. The owner involves the family in the child's learning and development through take home projects, calendar activities, and family connection experiences. Missie's Place is definitely a hidden jewel in Allentown.
This statement is lengthy but please read it all if may help with your decision. My Daughter had a very bad experience with KULA. She had three children in KULA for three years. One toddler age three attended full time for three years and two older children that received aftercare /school; pick-up services . My daughter had the two older children take a temporary leave of absence from aftercare /school pick- up service. In the beginning of Nov 2014 for a little over a month, due to my Grandson extended football practices and the fact that I was out on temporary disability leave. She gave KULA two weeks’ notice as per contract of the leaves and November as well as she informed KULA of their returned date of December 8th. The toddler remained at Kula fulltime doing the older sibling leave of absence. My daughter received call from the new school director Michelle on December 2,2014 four business days before the schedule return , stating that the two older children was not able to return on December 8,2014 and gave a possible return date of December 15,2014. My daughter was very taken back because first she has been with KULA for three years. And she look at KULA has family “care giver for her children.” And then she became very upset and worried because now what was she to do for “aftercare/school pick up for her two children. And she has a fulltime job and I am schedule to go back to work Dec 8th. She express he concern and her fears of possible loss of employment due to lack of timely notice as per the contract. Kula has a contract that states that two week notice is to be given if child is leaving / returning etc. That contract applies to the contract holder it should apply to facility as well. ???? She gave KULA notice in November at the time of the leave. I the grandmother talk to Michelle in regard to the kids returning on the 8th of DEC several times in person as well as over the phone. Not for nothing my daughter call Kula again on December 26 and spoke with the owner/founders Mr. and Mrs. Jackson and confirmed again that DEC. 8th is the kids return date and she (Mrs. Jackson) confirmed. After she ( my daughter) express herself to Michelle the facility director. About the inconvenient that this has caused. The possibility of loss employment and having to seek after care/pick-up services for her two older children of God know how long until Michelle call her back. And the fact that all of this is really a breach of contract on the facility. Michelle called my daughter back in a matter of minutes stating I quote “I spoke to the owners and because you are talking legal matters /contracts “Your Toddler is not authorized to attend KULA anymore as of the day of the call Dec.4th one hour before drop off. Mind you KULA policy payment for child care is paid in advance so the toddler account was paid up for present week. My daughter was schedule to work that day and had to take an unpaid day off and may have to take additional unpaid day off until she find a secure childcare facility for her three children. MIND YOU MY DAUGHTER PAYMENT ACCOUNT WAS PAID ON TIME AND CURRENT TO DATE ….. Well reviews do that sound like a caring child care facility. Read KULA Mission statement on KULA web pages really !!!!! All I can do is share this experience and Pray SMH SIGNED a concerned Grandmother