Tommy Malozi Jr Sewer Drain and Plumbing

On a Friday night during Covid 19, I Finished taking a shower And I could not turn the water off.. turning it off would not stop the water.. Panicked stricken, I called Tommy Malozi Jr. Plumbing..I was a wreck.. He politely and calmly helped me figure out where my water turn off was in my basement. I couldn’t think! His customer service skills over the phone were outstanding. He calmed me down and assured me that we could figure this out together on the phone to stop the water.. He knew that that’s what we needed to do. As he walked me through this over the phone, I was able to find the valve and turn the water off.. Then I gave him my address and he came to my house within 15 minutes. He made the repair within an hour.. For a weekend call and my level of anxiety during these trying times, I can’t not say enough about his professionalism, timeliness, and work ethic... I will forever be grateful to Tommie Malozzi Junior Plumbing... kuddos my new plumber!!!
During these trying times it was a breath of fresh air to have such a professional, courteous, knowledgeable, and kind individual to not only fix my problem but do it in such a caring humane and timely manner.. He was in and out in no time.. I can’t say enough about his professionalism, work and work ethic... kuddos!!