1046 N Gilmore St, Allentown, PA 18109
|Mon - Sun:|
Horrible I have a 2011 truck I Had a flat I did not have a lug wrench waited 1 hr for him to show up walk around finally pulls a lug wrench out that doesn't fit so he has to drive back to his shop to get the right size I'm from NJ still 3 hrs away my 5 hr trip home turned into 9 hrs thanks for coming out of your way with the wrong tools
I called for an estimate for towing our 72 trans am to the transmission shop - I was told $65. When I called to schedule the towing, I was told there was an additional $20 fee to pull it out of the garage, and $33 if extended ramps needed to be used for a total of $118!!. The tow truck backed up to the garage - just as close as if it had been on the street - and loaded the car. No extra ramps were needed.
Once at the transmission shop, I was told the bill was $118. I said, no extra ramps were needed, so why isn't it $33 less? The driver suggested I call the office, which I did. The woman told me that this was the standard rate for "older cars" since "extra care has to be taken.".: WHAT?????
So, does that mean the same kind of care isn't taken for "newer" cars????
I will NEVER use them again - it is a total RIPOFF!!!
There was a bit of a mixup with the address where my car was being towed that increased the mileage. They did not even try to change the quoted price on me, and simply accepted that the mistake was on their end, honoring the original quote, but taking the car to the desired destination.