As far as oil delivery, I have no complaints. I was on auto-delivery and they always came right on time. My issue is their customer service. I had a deposit owed to me after I ended my contract and they kept giving me the run-around about sending me a check for a whole month! Every time I called I was told something different. First, that it would take 7-10 business days for me to receive it (which is fine). Three weeks later, still no check. I called again and it wasn't even "processed" yet. I asked for a supervisor and they assured me it would be placed in the mail the following Monday. On Wednesday (supposing it takes two days for me to receive it), still no check so I call again. I was told that it was only "processed" on Monday and it could take another 2-3 weeks for the check to arrive. Of course there are no valid notes in my account with the exact conversation I had with the last supervisor! I'm never doing business with them again and never getting into a contract with any other oil company!!!
6371 Farm Bureau RdAllentown, PA 18106
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I always have prompt service when working with Apgar Oil Energy & HVAC. They are Professional and experienced personnel in the industry.