They lost my clothing and refused to even help look for it! I had been using this cleaners for 2 years and really liked the woman who ran the storefront and did alternations. However, recently a new woman was hired. Since the new hire started I have had 3 articles of clothing go missing. I went in to see if they would look through inventory to see if it was misplaced and she absolutely refused! I asked if she could at least ask the place where they sent the dry cleaning and she REFUSED! Finally I got her to call the owner and the owner doesn't speak a lick of English! WORST CUSTOMER SERVICE EVER! DO NOT USE if you want your clothes back...
Clean, friendly, machines work well and are clean. People seem friendly and positive things are always on the TV and its calming- lol- thanks for a great laundry.
Very nice lady who works hard and does excellent dry cleaning which is more than I can say for many of her Allentown competitors. Gives special care and is always pleasant and kind. I've been very happy and would highly recommend her. She also does very good alterations.
I went to get my husbands jacket dry cleaned and the ruined it completely and then did absolutely nothing about it, worst customer service I have seen in a while I would not recommend this dry cleaner to anyone.
The absolute worst "Dry" Cleaners I have ever used! Not an exaggeration. They claim their "Wet" Cleaning service is just as good as "Dry" Cleaning, but they lie! My clothes came back ruined. They were bleached and shrunk and they simply said "too bad." They don't speak English, they are rude and arrogant and quite frankly I don't understand why anyone would go there. I have not had a single item of clothing that they did not destroy including alterations! I went there one time with several items, all were returned damaged and their attitude was "too bad." You risk the same by going here. Never Again!
Oh my God, I have to share my terrible experience with these people recently. I was told they were good but when I went to pick up my beautiful clothes, they were ruined, just ruined. They had been shrunk, they were damaged and they smelled horrendous. They refused to speak to me and basically told me to accept it or else. They then went to the back room and told me to leave. I'm elderly, how could they do this to me or to my clothes. There is nothing reputable about this company or these people. I cried all night about it. Please don't go here. You will experience what I did. The friends who told me about this place are heart broken.
My experience with this cleaner has been an awful nightmare. Not only is their service expensive, but they have ruined my good clothing and refused to be responsible for the damage they did. I cannot in good conscience recommend this establishment. You take the risk of having your favorite clothing destroyed by taking them here.
I dropped off two dresses on a Monday to be done by Thursday evening. When I went to pick them up Friday afternoon one of the dresses was still in the dirty bin! She had claimed there was a stain she had been trying to remove, but failed to call me and let me know. When the dress was magically finished an hour later she refused to give me any kind of discount for the inconvenience! Then tried to only give me a dollar discount on a $52 bill (she was yelling at me that “no one complains on late service and she was being generous with the dollar off”). I would NEVER recommend this place to a friend, and I will NEVER be using this establishment again!