If I could, I would give zero stars but it does not give me the option. Worst "company" ever. I don't know how they still exist. Shame on the home depot for even providing this company to their loyal customers. Took forever to get a phone call to schedule, no one showed during scheduled time. Work that was done was awful, still waiting for this to get resolved. I'm calling the BBB as well.
We went through this company from Home Depot. Home Depot was great, this company awful. No return call, contractor hung my front doors crooked, drilled holes incorrectly. Took months to get them to fix itand still waiting.When apts where scheduled no one showed up or called. My next email will be to the BBB.
worst service alive, rude, unrelieved, unprofessional.
I had my kitchen remodeled from this company and they were on time and did a very professional job on my kitchen. There workers were very kind and polite. I am going to have them remodel my bathroom very soon as well. I thank TBC and there employes for an excellent job.
There are lots of other more honest, reputable window companies in the Allentown area than this one. We ordered 26 top quality windows - 21 as replacements, 5 for new construction in an addition. The replacements were all too long, leaving us to cut through ceramic tile in 4 rooms in order to make them fit, and sand, prime and paint all of the trim for all of the windows when we had been told that none of the existing interior moldings would be touched. The new construction windows were all too short for the opening sizes they advised us to have our contractor leave, leaving their installer to do a patch job to fill in the 1" on top of the new windows, that I now have to slice and trim moulding to cover. On top of that the arrogant owner told me that the contractor should have measured the windows himself instead of using the opening dimensions they provided. We can understand mistakes but have little use for businesses that make excuses and don't accept responsibility for their errors. We now need new doors but would never even consider using this company again.