Service department is a total rip-off. As soon as you leave the lot another problem occurs. I would never deal with them again.
2443 Lehigh StAllentown, PA 18103
From Business: We are dedicated to our valued customers, and offer the best in new and pre-owned vehicles, as well as parts, service, & accessory sales. We don't just want your …
We were looking for a 4x4 suv for our daughter. We found one here that met our search criteria & at a good price! Sam facilitated the sale & sent us photos before we went. We were happy with our experience.
Best buying experience I have ever had!!! I live right around the corner from another Kia dealer and decided after talking to the very sweet CSR, Deborah, to give Allentown Kia a try, and I’m so glad that I did! From the minute we walked in, we felt like we were among family. Our salesman Shawn Feeney, Finance Manager Eric Dundon and Sales Managers Shane Franco and Tom Walsh went above and beyond to help us get into the car we loved. The whole team worked miracles to get us into the car we desired for our family. We are proud owners of a new 2018 Kia Sorento LX AWD!!! Thank you so much for taking such great care of us!!! We will never buy anywhere else!!!!
I had a great experience selling my car at Lehigh Valley Auto Sales. I had tried to sell it myself with no luck. I received a cold call from Sam explaining his business model. I was skeptical but he sounded honest so I decided to meet with him. I decided to let him sell my car for me and it worked out just as he explained and I got my asking price. Overall it was a very positive experience.
Took my car here on two occasions. On the first, interior trim pieces were incorrectly fitted back after having odometer work completed. Disappointing attention to detail.Had an appointment to have front rotors, brake pads, and front wheel bearings repacked. Was quoted a total price of over $900.00 for parts and labor).I did a little research, purchased the necessary parts for less than $200.00, then paid another Porsche mechanic $180.00 to perform the necessary work.Mark seems like a nice enough guy, but the prices being charged for (sometimes sloppy) work are not competitive.
I have only purchased used vehicles from the dealer but even with that, they were so helpful and friendly! The service department is wonderful. There is a drive in and check in area so if it is raining, it doesn't matter. The waiting area is very comfortable and they offer free (good) coffee, hot chocolate and pastries while you wait!
Bought a car a couple of years ago. They either had no idea what they were selling---which is not possible--- or they were outright frauds. Inspect their cars extremely carefully and do not necessarily believe in what they say.
Purchased a 2009 Honda and could not be happier. The car came with a 3 month warranty. They arranged financing for me through a finance company.
Their service is reasonable and when they see they need more time to figure something out they loan me a car to go back to the office, I'm happy with them.
I've been a Knopf Automotive customer for both sales and service for many years now. They have always taken the time to understand my specific needs.