I can't say enough good things about Sean and his team at S&S. I took my aging Dell desktop computer in when it locked up (Windows Vista sucks, by the way) and Sean ended up spending more time than we thought it would take trying to diagnose the problem. Undeterred by the various issues with my computer, he was able to diagnose the problem (a corrupted operating system) and fix it. He kept me updated the entire time and discussed several options with me along the way. I was worried about the cost given the number of man-hours he and his techs spent trying to figure it out but the final cost was extremely reasonable and was what we had initially discussed even before he knew how long it would take to fix. He backed up my data and stored it in case something was missing. He even followed up with me several days after the repair to make sure everything was okay. Had I taken my system to Best Buy or most other computer repair places I'd be taking out a second mortgage to pay for the repair and I wouldn't feel the overall satisfaction I do knowing the job had been done right. I will take any and all of our computers to Sean for service and/or repair. I highly recommend S&S.
5770 N Mo Pac Expy Ste 200Austin, TX 78731
From Business: We are your choice in Austin for all your Apple computer repair needs! Whether you are in need of iMac repair, MacBook repair, iPhone repair, Apple Watch repair, or data recovery services, we can help. All of our technicians are highly-experienced and knowledge with Apple devices. We are an Authorized Apple Repair Center a…
Phil worked on my Toshiba laptop. I was impressed by his ability to communicate clearly, his friendly attitude and the time he took to find out what I wanted to do while providing the information I needed to make that decision.
8000 Anderson Sq Ste 108Austin, TX 78757
From Business: Advanced Computer Technology (ACT) is in the business of building commercial business computers and providing technology based solutions for our small business, professional and medical computer customers in Austin, Texas. ACT was founded in 1986 as Advanced Technology and has built a solid reputation based upon Quality Re…
17. Mac Alliance
Ken & Brian know Macs like nobody else could hope to match. In my own experience, they have always been eager to offer troubleshooting assistance over the phone, have always had great deals on any Mac product, have been flawless in taking care of my two Macs. They absolutely bend over backwa…
I just wanted to say ""thank you"" for such great, professional service. Dave was knowledgable and had a terrific attitude. It was a relief to find someone trustworthy and efficient to take care of computer. It felt good to have someone translate from 'technology' to 'english'. Thanks again for …
I was headed to another "big box" store when I spotted Eric's place. I took a chance and went in, and I am glad I did. Eric was able to fix my internet startup problem in a few minutes while I stood at the counter talking to him. He explained everything to me and did not treat me like a complete idiot (even though I am somewhat computer illiterate). I took my computer back the next day because I had done something really stupid, and he, once again, fixed it within a few minutes (once again without talking down to me or making me feel like the idiot I knew I was!). Eric is competent, friendly, knowledgeable, and I would give him 10 stars if they were available!!! I highly recommend him to anyone who needs help with their computer!!!
Ken & Brian know Macs like nobody else could hope to match. In my own experience, they have always been eager to offer troubleshooting assistance over the phone, have always had great deals on any Mac product, have been flawless in taking care of my two Macs. They absolutely bend over backwards to make sure you leave their place a happier person. It would be bad of me if I didn't mention Ken and Brian's secret weapon and Director of Community Relations . . . Pebbles. A sweet little pup with the sweetest face and very friendly demeanor who will win your heart - even if you don't have a heart.
I just started a new auto repair shop in north austin. My problem was that, without a good SEO team, it was going to take a year or more before you guys out there would ever know I existed. Sean and Alvin were extremely helpful in getting my name "out there". I don't care if you are a plumber, enviro-consultant or a master basket weaver you need to call these guys and have them help you compete with all those other people in your field doing half the work you do for twice the price! Andy, Owner of Paladin Automotive
My computer crashed and I walked into the store and was asked what could be done for me and I said "I need a miracle!" That is what I got!! In a just a few minutes the problem was detected and corrected and I was wasn't even charged!!! That was the second miracle. I feel so relieved knowing this place is there. Ask for Eric!!
They actually repaired my computer that day! They didn't mail it off, they didn't try and upsale me any gimmicks and they were just flat out nice people! I will tell all of my friends about them and am planning to purchase a computer from there. I highly recommend you check them out!!
The tech. told me what was wrong in a timely fashion and had me with a New Computer within 24Hrs. I recommend this company to anyone in Austin who needs a refurbished computer or computer repair. The company has a flat rate and they have pick up and drop off available upon request.
Dell Computers is an excellent company. They stand behind their products. They work closely with people to solve issues. -Global News and Media Group
Negative review retracted. A representative is working at the moment to fix the issues I had with the service and I will amend this review as necessary. Learn from my mistake and make sure every dollar you spend on service is accounted for.
We have hired and fired 2 IT guys over the last three years. We found Pivot Networks and have been using them for the last six months. They are very attentive to out needs and really know their stuff. I recommend them to any business.