Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
7806 Northcross DrAustin, TX 78757
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one …
5422 Burnet RdAustin, TX 78756
I needed my car repair done in an emergency - my truck was shaking violently. I have used Arbor Autoworks in the part so I chose them (past experience was good). I got right in (stroke of luck?) and found out exactly what the issue was.. The owner showed me that the lower ball joint assembly nut…
6506 Burnet RdAustin, TX 78757
William is an expert and a professional who knows his stuff and tells it like it is. Recognizes the common traps bigger places try to lead you into and doesn't do them. At the same time, if the work is beyond his capabilities and you need to go to the dealer, he'll tell you so. Honest and ve…
I wanted to communicate my dissatisfaction with my transaction with Just Brakes. The specific location is at 7514 Burnet Rd in Austin, TX.\r Please do yourself a favor and do not go there! From the reviews, it seems it is not just this location but all locations. I wish I read them here first…
7528 Burnet RdAustin, TX 78757
Top of the line alinement machine and get this..... a guy who knows how to use it, really, and not just by reading the text on the screen. They understand what they are doing!
7320 N Mo Pac Expy Ste 309Austin, TX 78731
From Business: By instilling these qualities in all our personnel, we will strive to make the customer's experience exceed their expectations, thereby establishing the highest level of confidence and trust in Custom SoundsCustom Sounds is your ultimate provider of car audio, marine audio, mobile video, window tint and car alarms. We have…
1700 W Koenig LnAustin, TX 78756
Sun Tint was AWESOME!! It was a very friendly atmosphere. The price was very good and the work was fantastic! I would recommend them to anyone! Plus... you can even camp out in their VERY comfortable waiting area! It is like.. HOME!!!
6825 Burnet RdAustin, TX 78757
Don Beasly sold me a great car from roger beasly and it was a great sales experience. The car that I purchased was a great used toyota and they helped me with all the details of the purchase. I felt very comfortable with Don. He is the best. thanks Don
5303 Burnet RdAustin, TX 78756
I have bought 3 cars from Whitney and I wouldn't go anywhere else. The first car I bought, I gave to my parents when their car finally died. We bought a truck, and later, added a Blazer. John is the most amazing used car dealer I have ever dealt with. I have never had a problem with the truck, b…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
The people here went above and beyond to help me get the car I wanted. I will begin with the disclaimer that I really hate car dealerships. I have been misled, misinformed, and generally treated poorly on almost every lot that I have entered. The list of offenses is long and diverse. So when I called Renee, I did it with trepidation. He greeted me with a very friendly and open demeanor, asked me a few questions, and immediately got me out for a test drive of the exact car that I came to see. He was knowledgeable.. he knew the car inside & out, and he educated me on the car's features while we were driving. If there was a question he couldn't answer. He followed up with me promptly. There was absolutely NO B.S. in this conversation. He was honest about the car and its competitors, which was very refreshing. What I love about Renee is that he's an information provider. He believes in his products, and it shows. He gave me everything I needed to make an informed decision, never pressured me, didn't ask what it would take to get me into the car today, didn't go get the sales manager to help make the sale. He was everything I had ever hoped a car salesman would be and more. I left the lot hoping and praying that my husband would also love the car when he drove it, because.. well.. I really wanted to buy a car from Renee. I wanted to reward him for being exactly the kind of person I want to do business with. Ultimately, my husband was just too darn big for the car, so it wasn't an ideal match for our family. I was very disappointed. Back to the wolves we go! While I haven't completed a transaction with him, I can tell that Renee would be a pleasure to negotiate with. He's fair, up front, and honest. And he's the kind of guy that would be there for you (personally) if you ever had any issues with your car, or questions about it after the sale.
For me, purchasing a car is a once-a-decade deal and it's pretty simple: I buy a car, take care of it, drive it until the thing falls apart and then start anew. Sometimes the car purchasing process ranks up there with visiting the dentist, in that you have to go and do it eventually, but cringe through the process. To my surprise, I did not cringe at all through the process of buying my new vehicle with Renee. He was more than just my sales rep, and as someone who also works in sales, I appreciated Renee’s relentlessness and tenacity to meet my needs. How many sales guy actually give out their actual cell phone number ? 512-721-9234!! (Let me warn you that I’ll post his number again and again. Here it goes !512-721-9234!!) Now, does Renee steal all his "funny" material from last night's episode of Leno? Absolutely. Along with his charm and humor, it was Renee’s doing-whatever-it-takes follow-through that got him the deal. Renee pulled every favor to find me my A3, even when supplies were kaput (that's German for "nada", NOTHING). So just when I thought I was going to have to keep searching Austin or even further, Renee quarterbacked this to reality, for he knew I was hell-bent on getting an A3. I did, however, recommend to Renee that he needs to mix-in some viewings of Conan & the Daily Show to spice-up his witty material. 512-721-9234 I also want to give BIG thanks to finance team (who made the financial paperwork relatively painless), and the other salesman (who - when I got my A3 - provided some VERY helpful tips for my bluetooth phone accessories; big points to this guy and I wasn't even his direct customer). 512-721-9234 This was definitely an atypical car purchasing experience so I will personally vouch for and redirect my friends/acquaintances to Renee. A top notch job! 512-721-9234
Not all relationships start out great. Sometimes they take time to get better and you end up really liking someone or something after some initial hurdles. And sometimes getting over those hurdles will actually make you more loyal than if you never went through them. I'm giving them 5 stars not because they were perfect every step of the way, but because when it was all said and done, they fixed any problems we had and I left very, very happy. I called Renee and I was pretty sure I was ready to make the jump--but unfortunately they didn't have the color combo I wanted. These are very much &amp;amp;quot;white people problems&amp;amp;quot;, so I feel silly admitting it. But details like these are important when making such a big purchase. It really wasn't easy to get the car at other dealers because of my credit situation but everything changed immediately but I called Renee. He literally made what was starting off to be a rough entry into a new car a pretty incredible experience. Renee was able to get me exactly what I wanted and spent a lot of time and effort to make it happen. Seriously, he bent over backwards and did an amazing job. I ended up driving away with the exact car that I wanted and it turned me into a very enthusiastic ‘new’ used car owner--with absolute no remorse for ditching my pride. I look forward to my future years with my vehicle and I also look forward to dealing with Renee again. Side note: If you're considering buying a car here, Renee is who’d recommend. He felt honest, trust worthy and had a great attitude in general. Definitely ask for him.
I am a young single female and the whole car buying process is very scary. I went to quite a few different dealership before I met Allison Menendez at Champion Chevrolet. And until then, my experience with dealerships was horrible. At most of them, I would have to flag down salesmen because they wouldn't want to wait on me. Or the first thing they would ask is where my husband or dad was, and if they would be helping me buy me car. A salesman at one dealership even wanted me to fill out a credit application before he even let me test drive anything or even talked abouyt pricing or payments. I already had my own financing of he bothered to ask! I am very grateful I met Allison at last after a day of being treated so badly. She never talked down to me or pressured me and was very patient and explained all the options of each car I test drove. I finally decided on a new blue 2010 Chevrolet Malibu. She also took the time to introduce me to the service department so that when I needed service, I knew where to go and who to talk to. And before I left, she went through all the gadgets on my new car again to make sure I knew how to use everything. And the coolest thing was the way they did all the paperwork. They have these touch screens that you get to use an electronic pen to sign. How cool is that? I definitely recomment if you are a girl buying a car on your own, go see Allison at Champion Chevrolet. You will be treated with respect and the customer service is great. -Tina V.
I did a fair amount of research before deciding to take my BMW to Active Motorwerks. I have been in the Automobile business for twenty five years, and I know all most all of the tricks, and the ins and outs. My experience started with a pleasant telephone call, resulting in an appointment. Already impressed with the efficiency of the outfit, I took my car down there for what I hoped to be a routine procedure. Mario and his crew did everything they agreed to do , and a whole lot more. The trouble with the 540i was much greater than expected, but with the aid of the computer readout, Mario took me through all of the scenarios, explaining my options at every juncture. Although, I didn't want to spend the money, the empirical evidence on the computer screen was backed up with straight talk and common sense. I thoroughly recommend Active Autowerks to anyone with a BMW. I drove down from Salado, TX, and it was well worth it. It is refreshing to work with straight talking honest people who have the technical know how and demonstrate evidence to support their diagnoses. By the way, their labour rate , at $100.00/hr, is less than most domestics, who range from $112.50 to $120.00 . I'm not saying they should raise it, but it does underscore the value of a facility which specialises in jobs other people don't have the expertise to touch. Great job, guys. I will not bring my cars anywhere else.
I was delighted to work with Renee and look forward to future dealings. I know they will take care of me and treat me with respect. Renee was extremely patient and polite. I felt very comfortable working with him. I will definitely do business with him and refer clients in the future. Extremely polite and patient. He took time to thoroughly explain the paperwork and answer my questions. He never fast talked me or made me feel stupid. I would recommend anyone to Renee. I had just come from a very bad experience at another dealer and I was wary of car dealerships after that experience. I was at the dealership just to look and maybe test drive a car, but I was treated very well and received a great deal on a car I fell in love with. Renee was very patient with me and made sure that I left satisfied. They also made sure I understood everything about the car and its features. Stellar experience from start to finish, plus we ended up with the car of our dreams. It was well worth it to drive to Austin from Killeen. Renee even gave me his cell phone in case I had any questions that evening after the dealership closed. Great experience overall! Amazingly prompt, friendly, and informative, and I would recommend anyone looking for a vehicle to give him a call/email him email@example.com
I brought my 2008 Malibu in for service, having several potentially severe issues, since the engine light was coming on periodically, the Service Airbag light, the low tire symbol, etc., and the battery was dead when I tried to drive it to the dealer. I called and spoke with the Service Manager, and described all the problems and my concerns, and told him I would bring it in when we got it started. We tried with humper cables, but it wouldn't start, so I called OnStar and they sent someone to give it a jump. The Manager had given me the name of the service person who would have been briefed about my car, and we delivered it to the dealer for service. We were able to get a loaner, which was very helpful, since I had a very busy work schedule that would have required me to get a cab--my husband's work schedule was full aleady, so I appreciated the use of the loaner. The work was compleated, with some of the issues covered when they found that the cable tot he car battery had gone bad, and subsequently the battery was in need of replacement, which they did. Some electrical problems (passenger side electric door locks) were handled through warranty. I was totally pleased with the service, and Joe was particularly helpful and professional. All the Service staff were pleasant and professional.
Great Salesman makes Maxwell Ford a GREAT dealership ! i wanted to review one of the best salesmen I have ever had the pleasure of working with. Mr. Carlos Ortiz at Maxwell Ford helped me to acquire the perfect vehicle at the perfect price !!! He listened carefully to me as I described what I was looking for in a car as well as the budget I needed to work with and I got a vehicle that surpassed all my wishes at a price that fit my budget perfectly!!! I was so impressed with his patience, and sincere desire to find a car that I would be happy with on every level. I have had many salesmen in the past work me over due to their desire to sell me a vehicle based on THEIR desire to either move a vehicle, earn a commision , or any of a number of selfish reasons that made it clear to me that my needs were not a priority. Carlos would rather not sell me a vehicle at all than sell me the wrong one. I was so delighted with the excellent level of customer service that Carlos provided that I referred my boyfriend to Carlos and now both my boyfriend and I have excellent new vehicles we enjoy driving and are delighted to own !!! There was never any pressure, just honesty, courtesy and dedication !!!! Thank you Carlos Ortiz !
Renee, I am appreciative of your help with purchasing the vehicle of my choice. I have to say that I was very pleased with the speed of the service beginning with that phone call. The dealership was appealing to the eye and quite comfortable. All of the managers and sales personnel were extremely helpful. I will definitely recommend Renee to anyone who is looking to purchase a vehicle. Right from the beginning, I knew Renee was the right person, he was very quickly and had all questions answered with accurate and very informing information. I was immediately set up with an appointment to test drive and again when I showed up the car was ready with a very nice sign in the window to greet me. I did end up purchasing the car after doing a lot of research and he helped me shop for the best interest rates available. Like I said before, I recommend calling Renee’ for anyone interested in a great experience and great deals on the car you are looking for. Even with our not so A+ credit other dealerships were not willing to work with us but the Renee was very helpful and even stayed late to finish up the paperwork because we had to come in after my husband got off of work one night.
After reviewing 2010 Fusion Hybrids and test driving the car at sister dealership (Riata Ford in Manor), I contacted Internet Sales at Leif Johnson for the exact same car (same VIN). Mike Fritts is the person to go to. He gave me a good price ($300 cheaper than Riata), was EXTREMELY nice, and completed the deal quickly--no hassles and no hidden charges, dealer upgrades, etc. I had no finance, but Finance mgr seemed bored with the process and gave terse replies to questions. Usual for him but not for us, so I wanted to read everything I signed. This didn't upset him, but he wanted to get finished quickly, and blew off answers to questions. After all, they took 3-4 hours to complete buying paperwork. Very slow. Why??? I paid cash! Mike took us through car details (as required by Ford), and even helped me get Nav system upgraded (not necessary, up to date with Navteq). Mike has been a gem. I would recommend him highly for Internet sales for best price. Dealership itself is ratty, offering no free coffee or anything else. If you have to wait, you are stuck in a worn seat in a subpar area for customers. Pretty crappy compared to other dealers
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.