What You Need to Know About Traditional Water Heaters »
Decide if a traditional water heater is right for you, and how to find the right one.
5740 General Washington DrAlexandria, VA 22312
Had an electrical crisis and, because of their commercial jingle ingrained in my head, I figured why not give them a try. The technician was profes…
Serving the Alexandria Area.
From Business: Locally owned and operated, Advanced Plumbing & Drain Services has been satisfying customers in Maryland, DC and Northern Virginia area for over 25 years. Our goa…
512 Maple Ave WVienna, VA 22180
Visit our websiteboozeplumbing.com
Coupons & DealsFree Full House Plumbing Inspection with Any In-Home Service Call
LOVE them! professional, on time, affordable, reliable and great customer service. I've never had a plumbing company NOT rip me off or over charge m…
Serving the Alexandria Area.
I shopped around to have plumbing work done in my bathroom. Stevens had the most reasonable prices.
14650 Rothgeb DrRockville, MD 20850
From Business: We desire to provide total customer satisfaction by establishing positive working relationships with each customer through organization, high quality, a professio…
3111 Georgia Ave NWWashington, DC 20010
From Business: Since 2006, Daniel Electric has provided the D.C. area and beyond with light and comfort in homes and offices. We even service areas as far away as Maryland and V…
Decide if a traditional water heater is right for you, and how to find the right one.
Hard water can cause scaly buildup on your bathroom and kitchen fixtures; increase water bills; and clog pipes. Learn what you can…
Water heaters differ in terms of the fuel they require. Each type of water heater has its strengths and drawbacks, including fuel type, and it can be helpful to know what these a…
You can't get any better than this! While the name sounds expensive, this company is competitively priced and they won't rip you off. They are honest, have professional integrity, and will get the job done in a professional manner. This company is highly responsive, show up on time, and works quickly. The Gentleman Plumber is the best plumbing company I have encountered so far and I have hired a few since living in Alexandria for 21 years. The Gentleman Plumber's master plumber Andy Perkins has a great demeanor and really knows what he is doing. I had a very complicated situation at my house where another plumber from another company had come in and created a lot of problems and did not do the work up to code. Andy came in, quickly identified the issues and promptly remedied all of the problems in less time than I expected and the bill was extremely reasonable, because they work fast. I can't speak highly enough about this company! A diamond in the rough, a real find!!
These people have to be paying the "happy people" for their 5 star rating and charging other non-expecting people for it. This place is a joke ... snooty uncaring customer service people (MOLLY) and the guy bumming a cigarette while she was speaking with me I am pretty sure was another one of their lovely semi-uneducated half moron half twit customer service jug-heads they hire to answer phones. good luck not getting shafted even if they are one of the biggest companies in NOVA.... <<< probably funded by illegal drugs ..... watch out people
Tim is very customer service oriented. Very knowledgable of system. Carefully explained system Wonderful service
My heating went out on a Saturday night. I filled out a service request online, and received a phone call about 10 minutes later. I was impressed! I scheduled a visit from 1000-1400 the next day, Sunday. The first technician that came out, Greg, was absolutely awesome. He saw that he couldn't fix the problem, since I have a system that is specialized, and he called another technician to come out from 1200-1600.The next technician came out, and priced the part that was damaged, and said that I should have it fixed by Monday, and if the weather was too much, then on Tuesday. He also said that he would call me. This is when things started to go wrong. I received no phone call, on either day. I called him twice, and was unable to leave a voicemail, because his mailbox was full. I called the office Wednesday morning, at 1015. I was told that someone from the parts warehouse would give me a call back to schedule the install service. No one called. I called the office back at 1730, and of course the warehouse closed at 1700. I was told by the agent that I should call back at 0700, even though he was going to put an emergency call marker on my file. I called this morning at 0703, to insure that someone was going to be in, and finally was able to schedule an install from 1000-1400. The person I spoke with, didn't have any other information to tell me, other than the parts warehouse said they didn't have the part, but when someone actually went over to check, the part was there and waiting. The technician I had this morning, was awesome, and I have heat again, just in time for some more record cold temperatures. I appreciate the personnel that were polite and helpful, but I will never use them for anything else, unless absolutely necessary.
I have used a few National Chain Plumbers in Northern VA and have always felt like I was getting ripped off with the same problem returning a week later. Roger from 3-D Roger Rooter Plumbing showed up promptly and got right to work fixing my tub drain. He moved things out of the way and cleaned up once he was done. When the bill came it was much less than I was expecting. I have used 3D Roger Rooter multiple times since then for other problems and have had the same results. They have been my exclusive plumber for the past 8 years.
Had an electrical crisis and, because of their commercial jingle ingrained in my head, I figured why not give them a try. The technician was professional and swift, getting the job done in record time. And like some of the reviewers before me, I was shocked that the prices was five times as high as the normal hourly rate for electric work. But also like the reviewers before me, I did not do my research. Michael & Sons charges by the job, not by the hour. This can work in your favor, or against you, depending on the job. Long story short, I called their customer support and explained that an honest business operation would not follow through with such a charge, and they cut it in half. It still would have been cheaper to go with an hourly operation, but I can only tip my hat to Michael & Sons for their effective service and customer service (Thanks Campbell and Darlene).
Learn from my mistake. DON'T have service done on the spot. Do your research!!! OVER PRICE is putting it lightly. Charged me $700 for 20 minutes worth of service that should have cost NO MORE, if that of, $200. Charged between $110 and $197 for parts that are only $23 to $30. I am mad with myself, thinking I had to get the work done ASAP, had I researched what he said was the problem, I would not have had to put off paying some of my monthly bills.
I'm adding the same review I posted to another rating website. I feel that it's important to be informed and I hope that this review will save someone from the experience we had with them! _____ OVERPRICED is an UNDERSTATEMENT!!!!!!! What they did is complete robbery! I'm only giving them 1 star because you have to. This company took advantage of my elderly grandmother and her caretaker while doing a very routine repair. We researched the parts that they installed and they charged - $225 for a $20 part and $158 for a $15 part! I was totally shocked! They also charged $89 for the Diagnostic. They were only there for a total of 1 1/2 hours and the entire job came to nearly $500 when it should have been closer to $150 to $200 for comparable services. If they address this matter with my family properly and charge them the way that they should have, I will adjust my review because I appreciate good customer service. Right now they have spoken to the supervisor and he's stated that they are in the right with their fees, which we all know to be false! I feel really sad for people that try to take advantage of women and would never support their business again! Don't do business with shady people, no matter how good the results. Find someone else that will be honest and fair with you in the hopes of retaining your business - that's the way it should be. shame on Michael & Son Services.
Good Job Mike L and McCarthy Services, our "go to" for A/C and plumbing needs!
Staff at office were extremely helpful and efficient. The plumber - Mike L was great - quick and painless. Knows his stuff and recommended needed AC repair.
If you own a house or commercial building, you're bound to need a plumber at some point. Here's a list of the different kinds of plumbing services you might need assistance with:
You might only think of needing a plumber when the pipes in your house burst. However, a plumbing contractor also installs all of those pipes, whether they're made of PVC or copper, in your building. Professional plumbing services also lay pipe in place for wastewater, rainwater runoff and even air conditioning systems.
Not only do they install pipes, plumbers set up sewer lines and vents as well as gutters, down pipes and storage tanks for residential and commercial facilities.
Just like getting a regular oil change for your car or truck, your home's pipes and water system also need regular maintenance and check-ups to ensure they're running right. This is why plumbers also offer upkeep services to test your entire plumbing system on a monthly or biannual basis to catch any issues with your pipes before they become an emergency.
This type of work spans from moving a water line or cleaning a sewer line to installing an ice maker or even a hot tub.
Most likely, you'll need a plumber in case of an emergency repair. Services can run the gamut from repairing a clogged toilet and leaking faucets to replacing whole water heating systems. Some jobs can take just a few hours while others might require a day or two of work if the repairs are extensive, such as replacing a hot water heater.
Other tough jobs could require your plumbing contractor to put his or her carpentry skills to work by sawing through walls to get to your pipes.
You can also hire a plumber to get the cost-saving advice you need. If you're interested in buying a new home or property, it's smart to hire a contractor or a plumbing service to not only tell you if the building's foundation is sound, but also if the pipes are in good working order. You wouldn't want to purchase a new house and repair the damage someone else did to the property. This is why many plumbers also offer consultancy work to check a facility's water and gas systems and advise home and building owners on best practices they can perform to minimize damage to their pipes.
Having plumbing work done, whether it's for your home or business, can be incredibly expensive. That's why it's vital for you to ask a plumbing service the right kind of questions before you hire them. You want to do as much due diligence on your part as possible to get a professional who will not only do quality work but also charge you a fair price for it.
It's best to hire a plumber to do a simple, everyday maintenance task for you first so you can judge his or her work. If you're happy with it, save their contact information so you'll have them on hand in case you need an emergency repair. This can spare you the extra worry and anxiety of having to track down a plumber if you have a broken pipe. Additionally, it can save you from being overcharged.
However, what should you ask a plumbing service if you've never even hired one before? Here are a few questions that can help you identify the professional from the amateur:
Are you licensed and registered?
Some states do not require plumbers to be licensed, but for the safety of your house, the people living under your roof and for your pocketbook, you'll want a licensed plumber to do the needed work.
A licensed plumber means the person completed the necessary education or training required to work as a professional tradesperson. Hiring a licensed plumbing service means the people working on your building are knowledgeable about water and gas pipes. If you use unlicensed workers, you run the risk of them damaging your home even further and endangering you by doing faulty work.
Check your state's laws beforehand, as hiring an unlicensed plumber could be illegal where you live.
Not only do plumber apprentices have to complete their training and education to receive their licenses, they also are required to pass a criminal background check and carry liability insurance. Hiring just anybody can make you vulnerable to fraud since unlicensed plumbers might not know what they're doing or could pretend to fix something and end up charging you for the incomplete work.
Are you insured and bonded?
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building. Remember, not all plumbers are the same and not all of them carry the necessary insurance and bonds to protect themselves and your home from damage or shoddy work.
How many years have you been in business?
Not only do you want a licensed and trustworthy professional, you'll want one who's been in business for a few years. More experience also means the plumber will have a prior work history you can check. A more inexperienced plumber might not have many customer reviews or examples of his or her work to show you.
What, if any, professional associations do you belong to?
It can never hurt to ask plumbers if they're part of a professional association, whether it's a state or national group. Being a part of a professional organization provides an extra guarantee that the person you hire is licensed and offers you a warranty for their labor.
May I have a list of references?
While it's advisable to ask friends, family and neighbors if they can recommend a good plumber, they might not have anyone you can call. With that said, it's best to ask a plumbing service for a list of references that you can contact to get a good picture of the kind of work their business does and if it's quality or not.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
Do you offer a written warranty for your work?
Whenever you make a large purchase, you always request a receipt, right? Well, you will want a written warranty for any work or repairs done to the plumbing in your house. You want someone that's doing major maintenance or repair work on your house or commercial building to stand by his or her labor. Before you hire a plumber, ask him or her if they offer written warranties.
Will I need a permit for this work?
If a plumber needs to do major repairs to your house, the work could call for a permit. You'll want this since a permit provides added assurance that the work is done correctly. Having this added measure in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you ever plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will also want to check any large work you did to make sure it was done properly.
To keep yourself safe from fraud or a possible scam, always remember to ask plumbers for their license along with a written warranty for their labor. Besides this, further safeguard yourself by checking their references and ensure they or their company is insured and bonded to do their work.
While it's smart to get maintenance work done on your pipes every once in a while, there are a number of prevention tips that will not only prolong the life of your pipes but also help you save on your water bill. Here are a few you should keep in mind:
Be mindful of how much water you use in your bathroom, kitchen and even outdoors when watering your lawn. Make sure your toilet handle works properly and doesn't stick. You don't want it continuously flushing. Replace your old shower heads with more efficient low-flow options that can cut down on the gallons of water you use each morning.
Simple things such as turning off the sink while you brush your teeth or only running your dishwasher or clothes washer when you have a full load to clean can make more efficient use of water.
You won't always need to call a plumber to help you fix a nasty clog if you treat your pipes right. Don't use your toilet or kitchen sink like a trash can by stuffing hard to flush material down the drain or pouring fats and oils down the pipe. Throw coffee grounds and eggshells in the garage instead of in your sink. Also, only use your toilet to flush human waste and toilet paper, because any other materials could clog your commode.
Frozen pipes are hazardous and can cause massive amounts of damage to your home. To prevent your pipes from freezing during the winter, run your faucets at a trickle and keep your house's heater at 55 degrees Fahrenheit or above to keep the water flowing.
Plumbing problems come in all shapes and sizes. The following are some of the most common, as well as how to fix them:
If you turn on your bathroom or kitchen sink in the morning to find brown or rust-colored water coming out of your faucet, don't panic. The discoloration is most likely due to old iron pipes or recent use of a hydrant or water main that disturbed the usual flow of water. Keep your water running for a minute or so and it should run clear after a while.
Leaky and Dripping Faucets
Having a leaking or dripping faucet can run up your water bill. To fix it, first shut off the water under the sink then remove any decorative parts of the faucet and replace the washer and O-ring before reassembling everything.
Your water heater could be the cause of a lot of issues around your home, from a lack of hot water to foul smells and popping sounds. Hire a professional plumber to take care of the more complex jobs that a heater can require. However, if you're having hot water issues, you can simply examine the thermostat and adjust it accordingly.
If you hear odd sounds coming from your water heater, it could be due to sediment building up. To get rid of this, make sure you clean out the heater every few months. However, if you hear a boiling noise, it could mean the heater is overheating and you should call a plumbing professional as soon as possible.
Drain and Toilet Clogs
Before calling a plumber, try to unclog your drains and toilets yourself by using a plunger. Make sure you use a standard bell-shaped plunger for your sink and shower drains and a plunger with a flanged end for your toilets. If neither type can loosen the pipe blockage, put a plumber's snake to use. Ratchet the snake down the pipe to eliminate any clogs.