Carpet Cleaning in Alexandria, VA

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Stanley Steemer

7. Stanley Steemer

5705 General Washington DrAlexandria, VA 22312

(800) 783-3637

From Business: Stanley Steemer provides professional deep cleaning services including carpet, tile & grout, upholstery and hardwood. Stanley Steemer is the first carpet cleaning…

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Art UnderFoot

8. Art UnderFoot

(1)

1203 King StAlexandria, VA 22314

(703) 836-0810

these guy's cleaned and repair my rugs very carefully and perfectly.

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9. Astrobrite Carpet Cleaning

(1)

7505 Blanford CtAlexandria, VA 22315

(703) 914-2811

Tom did a fantastic job cleaning our carpets!

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10. Hadeed Carpet

(4)

3206 Duke StAlexandria, VA 22314

(703) 241-1111

Horrible experience - ruined our Persian rugs. Dismissive and rude, refused to compensate because carpets were dirty when came in. Their treatment…

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11. Kingstowne Carpet & Upholstery Cleaning

500 Montgomery StAlexandria, VA 22314

(703) 298-1446

From Business: We specialize in the thorough cleaning of wall to wall carpet, area rugs, leather furniture and upholstered furniture. We also have a fully equipped rug cleaning …

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Professional Carpet Restoration

12. Professional Carpet Restoration

151 wesmond drAlexandria, VA 22305

(301) 541-7215

From Business: Our Hot Water Extraction, also known as Steam Cleaning, is the most thourough cleaning method on the market for both commercial and residential carpet because it …

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14. Chem-Dry

BBB Rating: A+

1200 N Henry St Ste JAlexandria, VA 22314

(703) 519-4545
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15. Alexandria Carpet Cleaning

300 N Washington StAlexandria, VA 22314

(703) 382-2999
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16. Organic Dry Carpet Cleaning

209 N Fairfax StAlexandria, VA 22314

(571) 222-1262
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17. Davids Carpet and Upholstery Cleaning

808 S Lee StAlexandria, VA 22314

(703) 338-0952
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18. Silk Wood

3106 Colvin StAlexandria, VA 22314

(703) 370-5856
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19. Rainbow International

3510 Duke StAlexandria, VA 22304

(757) 399-6200
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20. Jassam Carpet & Cleaning Service

3020 Furman LnAlexandria, VA 22306

(703) 768-2222
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21. Diamond Carpet Service

6008 Telegraph RdAlexandria, VA 22310

(703) 719-5600
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22. Diamond Carpet Service

3809 Elmwood DrAlexandria, VA 22303

(703) 719-5600
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23. Qualcare Cleaning Inc

4813 Eisenhower AveAlexandria, VA 22304

(703) 823-1922
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24. B & B Carpet Services

4930 Eisenhower AveAlexandria, VA 22304

(703) 751-4816
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25. Universal Services Inc

656 S Pickett StAlexandria, VA 22304

(703) 461-7708
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26. Shiny Carpet Cleaning

5654 Independence CirAlexandria, VA 22312

(703) 975-9099
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27. D & B Restoration

6726 Fleet DrAlexandria, VA 22310

(703) 237-8800
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28. Lustre Clean Carpet Service Inc

5645 General Washington DrAlexandria, VA 22312

(703) 941-2206
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29. Mighty Steamers

5501 Cherokee Ave Ste 204Alexandria, VA 22312

(571) 575-0039
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30. Everette Carpet Care & Restoration

Alexandria, VA 22309

(877) 783-3606

From Business: At Everette Carpet Care and Restoration our goal is to service each and every customer with the highest level of workmanship and to always pay close attention to …

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Helpful Reviews 
Hadeed Carpet
Michel W. rated

Horrible experience - ruined our Persian rugs. Dismissive and rude, refused to compensate because carpets were dirty when came in. Their treatment methods are not prudent, hence the extensive discoloration and runs experienced. Buyer beware and first check their poor reviews on BBB and Checkbook magazine!! If you have nice rugs, do not hand them to that company. You would be taking a huge risk.

Hadeed Carpet
Big al M. rated

Don’t use Hadeed for your rug cleaning—you’ll be very sorry! Their work is spotty at best, they will jack up the price on you, and their customer service is abysmal. I used Hadeed this spring to clean 11 rugs after our basement flooded. When we finally got them back months later, several of the rugs were poorly cleaned and still had dirt in the fibers. Another moderately expensive oriental was supposedly ‘repaired’ for $2800! I showed it to a friend who is an expert on oriental rugs. He was appalled at how bad the work was and said we got ‘taken to the cleaners’ on the repair. On top of that we were overcharged by more than $400. After many phone calls, I finally talked to Joe Hadeed himself, who probably is the rudest business owner in the DC area. He told me I was trying to rip off the poor Hadeed family and their workers—and he told me I was wasting his time. When I asked him if he knew the meaning of customer service, he hung up on me. He still owes me the $400+.

Hadeed Carpet
Chris B. rated

I originally called Hadeed because of an ad I heard on WTOP radio. The ad stated that Hadeed is number 1 in caring about their customers and their reputation. My experience with them has me saying that they do not care about either. I scheduled an appointment with them to have my hand made Oriental rug cleaned. I closed down my business on a Saturday to be able to be home to receive my rug on the time and date Hadeed said they would drop it off. I waited all Saturday afternoon. After hours of being late, Hadeed’s driver called without a care in the world, and said how they were not going to come that day. I was then TOLD(not asked politely) to be home at 2PM the next Saturday. So again, I close my shop on the next Saturday to be at home at 2PM. They arrived roughly at 5:20… Again, they didn’t care about their tardiness nor did they apologize. I didn’t even get a phone call about when they would arrive. I’m surprised they showed up at all. When the time came to pay I mentioned the WTOP ad because you get 10% off if you mention it. The delivery man brazenly told me that I was not eligible for it without telling me why. It was obvious he didn’t care and was just there to drop off my carpet and collect my money. I was just a talking wallet to him basically. At least that’s how I felt.I unfortunately had also scheduled their cleaning service for my house when I also asked for my carpet to be cleaned. My wife, who is the co-owner of our business, stayed home for work for this visit. Which effectively had my business running at half capacity. Hadeed was scheduled to be at my home at 8AM. Then the inevitable happens. They do a no call no show. Finally at 8:30 a woman calls me and says, “I was told to tell you that the car en route to you broke down,” and “nobody is going to come to your house.” I asked if anyone else was going to come, and they said no…This was beyond unacceptable, because when I first talked to the cleaning service they said that if I cancel my scheduled date within 24 hours of the date I would have to pay a penalty. But, when they don’t show up and don’t accommodate me it’s ok and no one cares. I don’t see how anyone can run a business when they treat their customer like this. All I can say to anyone who might consider using Hadeed is, AVOID THEM AT ALL COSTS. They have no customer service skills, they are apathetic to your plight, and they are very arrogant and condescending. Throughout this whole ordeal no one, not one time, ever said they were sorry. They never apologized for anything. Please do yourself a favor and don’t even think about using them

Did You Know?

Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.

DIY Cleaning

For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.

Stain Basics

A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:

  1. Apply a cleaning solvent directly on the stain, if needed, and allow it to soak in for a few seconds.
  2. Use a damp cloth to blot the spot. Don't scrub or apply too much pressure, as this might only further embed the stain into the carpet or rug.
  3. Rinse the cloth and continue blotting until the stain is removed.

Take these steps to remove a stain as soon as possible to prevent drying.

Solvents

Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.

-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.

-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.

-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.

Why You Should Hire a Carpet Cleaner Service

Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.

When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.

Steam Cleaning Carpets

Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.

Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods. 

Dry Cleaning

Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.

What to Ask a Professional Service

Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.

Decide Which Method to Use

Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.

Research Online or in Person

You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.

Ask About Employees and Services Offered

Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for. 

Getting a Quote

If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.

Choosing a Carpet Cleaner

If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from. 

Renting

Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.

Owning Your Own

Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.

Other features you may want to look for in a cleaning unit include:

  • Attachments: Some models include special attachments that work on upholstery, stairs, bare floors, or small spaces.
  • Brushes: Some units may not use a brush to agitate the carpet, while others might use a stationary one or multiple actuating brushes.
  • Hose length: Bigger machines can be hard to maneuver around a room. Having a detachable hose of considerable length can make it easier to clean open spaces as well as more cramped areas.

Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.

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