My husband and I were not pleased with Ms.Barbras services. We might have high expectations due to my husband being an army veteran and is used to a higher quality of service due to military housing. We rented a home with Ms Difulco. Upon moving out we were not given an intemized deduction for the security deposit she withheld. According to her, the deposit is being used to replace a 20 year old stove, a refrigerator that had missing parts when we moved in, and damage to an indoor door used outside which was damaged when we moved in. After the house flooded due to a hurricane, she was supposed to replace the floors, after sending a crew to come dry the floor. 8 months past and they never replaced the floors. Then tried to lie when we moved out saying we never told her the house flooded, even though the same crew that dried the rental house also went and dried her home. I even have a phone call recorded the time when we spoke to her about fixing the floor. Advice to other customers: Please beware and record/track everything.
After my husband and I sold our home very quickly, we leased a home from this company until we found our new home. We lived in the rental property for over 2 years and became very well aquatinted with the unprofessional and rude staff. Every time we called requesting maintenance, it was delayed and then when it was done, the quality of work was very poor. An example: our mailbox was damaged as we lived off the highway. We called for it to be repaired. After going almost a week without mail delivery, it was finally repaired with indoor shelf racks. Indoor shelf racks! The roof was reported to be leaking and no repair was ever done. When our hot water heater went out, it took a week for it to be replaced. When we left the property we cleaned it better than it was before we moved in and still, the staff sent pictures of pre existing stains along with the deposit check. (All we really cared about was getting the money back but since they were so petty about it, I figured it was worth the mention.) I would NOT recommend this company to a friend.
I really like thats apartments