I even tried to talk to the owner and writer a letter. Did not even get a return call back. The owner is to busy at the Jena Choctaw Pines Casino spending the money he suckered out of people for sorry POS cars. You will have to answer to that in judgement day for the way people were treated. And Eric that's a worthless cause. He takes advantage of women. I had seventy two hours to change my mind. He so said there was no way he could get my truck back after he so said shipped it out the first night.
1100 Frank Andrews BlvdAlexandria, LA 71303
From Business: Avis Car Rental Alexandria operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty. Key Drop-Off avai…
I got this rental through an insurance company as the result of a wreck that wasnt my fault. Had another accident a few days later which also was the other party's fault,totalled the rental,here we are 6 days later being told its gonna take days longer to get me into another rental. Service at Hertz is horrible,no information,no details,no compassion.
these guys treated us so well the first time we used them, we went back to them for vehicle #2! they're honest people who look out for their customers. ��������������������
Bought a car from them in June 2016, traded it in Feb 2017! It gave us constant problems and after we traded it in they bought it back from the dealership we traded it to and marked it up double the price we paid for it!! Their crooks!!!
Henry & his team are EXCELLENT! Thanks for an awesome rental experience, Enterprise has some excellent people working at this branch!
Unorganized, reserved a truck 2 weeks ahead on the day to pick it up they had rented it out before I got there, then at the last minute tells e they have to run a credit check. Never gave me that info ahead of time, they gave me a caravan instead that was dirty and full of dog hair. Very bad experience will never use them again!
Great customer service every time. Great car selection. My go to place when I need a rental. No hassle. Great way to do business National Thank You.
I had a wonderful first rental experience with them. I originally had an 11:00 reservation. When I arrived they did not have any rentals available and we're waiting for one to be returned. I waited for a couple of hours, but was given an SUV instead of the smaller vehicle I reserved at no additional charge and was given a 10% discount on my 5 day rental total. I will happily use them in the future!
Cashier had paperwork already printed out when I got there. What I failed to notice until the next day was that she put that I picked up the car at 5pm instead of 8pm per my reservation time.Also, put that I returned it Sunday morning at 10am instead of Saturday evening at 7pm.Had to call 4 times to get issued a credit. Still don't see the credit. They keep saying to give it more time to show up.
Probably the worst experience I have ever had with any business in my 55 year life. Go anywhere for a U-Haul, but stay away from this place. HORRENDOUS CUSTOMER SERVICE AND EMPLOYEE ATTITUDE!