I had both engineered hardwoods and ceramic tile installed by Floorscapes and they did a great job on the hardwoods. The ceramic tile installers placed about 5 identical tiles side by side resulting in an obvious pattern that that should have been random. I called Colin at Floorscapes and without any hesitation, he sent the installers back out a few days later to pull up the tiles in question and replace them with new tiles in a random pattern. He purchased additional tiles at no cost to me. I found Colin and all the staff at Floorscapes accommodating and they had a great selection of products. I found a tile at another store and Floorscapes special ordered it for me, beating the competitor's price by about 25%.
I have used ProSource for my counter tops, flooring and backslash. They have been great every time and I highly recommend them.
There is a section of flooring that looks awful. Someone came out to look at it and said there was a water leak underneath. There is NOT!! Direct Carpet refuses to fix it. This company is Horrible!!
This is the lowest rating tha I could select, but I wish that there were a no star option ! Waiting two weeks past promised delivery date. Phone calls to no avail. No returned calls. I have no idea where our rugs and mats are, or if we will ever see them. We paid full price up front, so no options there. Be smart, and look for another retailer.
If your hardwood floor is in bad need of an extreme makeover, then you MUST contact Rebel Wood Floor Maintenance. These experts are prompt, professional, affordable and just plain good people! In a very short period of time, they transformed the hardwood floors throughout my house from dull and beat-up to glowing and gorgeous! They are, hands down, THE BEST!