Visited Dr. Vroman. Nice facility, upon arrival we were welcome very nicely by Susan front desk clerk. Waiting time was very reasonable. At first I was very skeptical with Eye Associates of New Mexico due to some of their reviews. But so far it's been a good experience. I hope it finishes like this!
I love Dr. Babington's office. The staff is always so nice and friendly. I can usually get in the same day or next when I call. I have been seeing…
4411 The 25 Way NE Ste 325Albuquerque, NM 87109
From Business: Business Description: Eye Associates of New Mexico is one of the largest ophthalmic and optometric physician group practices in the country. We strive to provide …
Dr. Chang is a horrible Doctor. One of the worst doctors my child has ever seen. Horribly rude, abrasive, and condescending. Came into the room, did not even look at me or introduce herself. Very demanding and abrasive with my child. Asked me a couple of questions, never looked at me, and began speaking to her assistant while I was answering her questions. Absolutely unbelievable behavior. Then this horribly inconsiderate rude doctor insinuated my daughter was making up her issues that have been going on for over three years just so she could wear glasses. Nothing could be further from fact. It has now become my opinion that doctors who deflect the complaints of a patient by insinuating, ulterior motive or mental health, are themselves paranoid schizophrenic people with serious ego issues which prevent them from ever being truly good doctors.
As a new client, I made an appointment to be seen for a yearly eye exam. They sent me a packet of paperwork to be filled out prior to my appointment. I showed up about 10 minutes early, gave them my filled in paperwork, which was basically blank as I have no illnesses, no problems with my eyes, no meds, very healthy, they took my info and paperwork, told me to have a seat and they'd be with me shortly. I left after almost 40 minutes. When I called back later in the day to explain why I left, I was told that as a new client, they had to "get ready" for my visit by doing data entry and log creation, etc, etc, and that I was just expected to wait until they were ready to see me. When I asked why they couldn't have at least informed me that I would be waiting anywhere from 40 minutes to an hour past my appointment time for them to get "ready to see me", I was told they don't have to inform new clients of that and it would be up to me to just wait patiently for them to get around to my visit. As I consider my time valuable, which is why I make appointment's, I find their attitude totally and completely unacceptable. Unless you don't mind wasting your time in a waiting room, I'd go somewhere else. This business gets a one star rating, as I couldn't go any lower.
If you have more than 2 kids go elsewhere. They won't let you bring all 3 kids on the same day . RIDICULOUS
Their scheduling process is RIDICULOUS! They won't allow more than 2 kids to be scheduled over the same day and expect you to come on back to back days to schedule the 3rd kid. Who has time for that? Also be prepared for a 2 hour appointment! I'm switching providers! Don't waste your time!
I came down with a inflamed eye. extremely painful. And on New Years day. I called in the second and was seen ASAP. Very happy with concern and care.gave not waited long at all.
AWFUL!!!! WENT IN AT 7:40 APPOINTMENT AT 8:00 AM AND AT 8:30 STILL WAS NOT SEEN IF I WERE TO STROLL THROUGH THEIR DOORS 30 MINUTES LATE FOR AN APPOINTMENT I WOULD NOT BE SEEN WOW!!!! SO I WILL NOW TAKE MY BUSINESS ELSEWHERE!
I love Dr. Babington's office. The staff is always so nice and friendly. I can usually get in the same day or next when I call. I have been seeing him and his father for over 10 years now. He fit my son with contacts and they were very patient ( I took my son over 2 hours to learn how to put them in) The glasses selection is very trendy and I always get lots of compliments on my glasses
I did not actually see this optometrist. I did call for an appointment and the girl who answered the phone was not very friendly. Totally turned me off. They would have gotten me an appointment sooner than other places, and charged more, but I would have done it just to get in sooner, BUT, not when someone comes across as snotty on the phone. Your phone person is your first contact with a potential patient. I suggest you hire a friendly one.