Absolutely horrible. We have used this company in the past. To the tune of 10 windshields. The most recent before this time scheduled two different days and both no shows. Daughter finally had to travel 30 miles to get her windshield done. This time he showed up to do two. My Jeep Wrangler had a light bar and he said he couldn't install the windshield. I asked if there was anyway and he got very agitated and said I'll have to charge you 30$ to take it off and 30$ to put it back. I said will you make sure it won't get scratched and he said No. He had already removed the windshield from our truck. So I said that I didn't want him to as my husband left because he was late and could have done it quickly and for free. He said it's my time and I said I understood because he had wasted my time for two days by no showing. He then proceeded to tell me he felt threatened and he was just going to put my old windshield back in I told him I was going to give him a bad review so then he says I told him I wasn't going to pay.. that was a complete lie! I told him repeatedly I never said that so he then threatened to leave without putting my old one back in. I told him if you do that I will sue you. He said well I'm not doing anything till you pay. I did in cash he proceeded to install the new one after already putting my old one back in. He left without telling me or even leaving a receipt. He also left black caulking all over my truck. Would never ever recommend this company!
8300 Jefferson St NEAlbuquerque, NM 87113
Was there first thing in the morning for my appointment and they were ready for me. The tech introduced himself, shook my hand and did a walk thru i…
3601 Wyoming Blvd NEAlbuquerque, NM 87111
From Business: Updated: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the [city] area, turn to Safelite AutoGlass. Those in Albuq…
25. Action Glass ABQ
2015 7th St NW Ste c, Albuquerque NM, 87102Albuquerque, NM 87102
From Business: Action Glass ABQ, located in Albuquerque, NM, is the place to go for all your glass needs. We provide the highest quality glass service, whether it is for your ho…
9719 Candelaria Rd NEAlbuquerque, NM 87111
From Business: Tee Thompson and Star Superglass Windshield Repair are some of the best in the industry in fixing cracks and dings in your windshield. Using unique resin into the…
The best price around! Good work!Thank you Glass Planet...
I called D&B Glass to repair my sliding glass door. They arrived in the time frame promised and made the repair very efficiently, finishing in about 20 minutes. I would definitely use them again.
What a fantastically run business. Sean is an awesome guy, does great tint jobs, and stays open late to accommodate your schedule. Great military discount too. I absolutely recommend!
Very good value, experienced installer, best price available. Get your best quote, then call Icon - you'll be glad you did!
As this customer failed to note that Icon tried to fix this windshield ( for a minor air leak that customer said they previous had before we replaced windshield ) trying to fix 2 times going to customer location at time they had scheduled to find no one was there with no answer to our calls or none from them to cancel.. So the third time Icon explained to the customer at this point if they wanted it fixed they would have to bring it to. At this time tht the customer got angry cussed themselves and said they had a life and better things to do .. So it was actually there choice to not get it fixed . Then they called back 2 times yelling which at this point Icon did say we refuse to work on this car and all warranty is vanished .
This place is fine if nothing goes wrong. I had my windshield replaced and a tint bar across the top. First off the first process of getting a new windshield and tint done took over 3 hours ( I was ok with that because they did discount the tint, but I wasnt happy about it). However, I noticed the day after the tint was done that something wasn't right with the tint. When you touched it was hard and rough in a spot. So my husband and I took it over to them. I was told they couldn't fix it for a week because my windshield had to setup. Makes sense right. So I scheduled an appointment to have it fixed. Well that was a hug mistake..Now my brand new windshield is scuff and scratched from removing the first tint job and now the passanger window tint (that should have never been touched, is all scratced up. I had my husband take a look at it and we agreed to give them a call. So I called and spoke with Bee (who is really friendly until something goes wrong) She told me that I was unreasonable and that she has to refer this to the GM because they just can't make me happy. Well who would be happy about paying out pocket for a new windhsield to have t scratched in less than a week, who would be happy about good tint on the passanger window being scratched. Bee tried to tell me that she watched them do the tint and that my doors were wide open and they the tint guy would never scratch my window and that she watched him do all the work. If you call watching him do all the work, sitting in the office and talking to me, then yes she watched him do all the work. But I know she didn't so why be so dishonest with me? So after having her hang up on me 2 times with her saying I am unreasonable and they can't seem to make me happy, I called back a third time asking for the GM's phone number so I could all him myself. I was told by Bee that she cannot give out that information and I would have to wait for the GM to call me and he would do so by the end of the day. I don't know how they are going to fix this, but I can say STAY AWAY from them.. They don't like making their mistakes right and are very rude and direpectful when problems arise.
First they didn't install the window right and because our schedule didn't work for them she yelled and cussed at us 3 times hanging up on is refusing to fix their mistake! Unproffessional and rotten people!!!