Best Moving Checklist and Tips »
Staying organized on moving day is key, and planning is a big part of it. Keep this checklist handy before and during your move to keep things stress-free.
Staying organized on moving day is key, and planning is a big part of it. Keep this checklist handy before and during your move to keep things stress-free.
Moving takes a lot of planning, and that includes knowing what your moving rights are. Read on to find more about your moving rights and what you can do to prepare.
We've put together a small list to get you started on your journey -- and the first step starts with a single box.
These movers are amazing!!. The 3 guys never stopped all day, except for a quick lunch break. Everything was wrapped in blankets then wrapped with plastic. They brought big heavy furniture down from my upstairs with ease. Nothing had a scratch or dent in it. They were cheerful and happy the entire day. I would recommend them wholehearted and not hesitate to use them again.
Anyone and EVERYONE! Please save yourself the awful experience and headache! We rented a 20 passenger hummer limo for our wedding in June 2018 and the owner/manager Steve Garcia was by far the worst person on this planet to work with! First, he would quote different prices each time I called to verify he had my reservation, already feeling iffy about the company we booked the whole day for our wedding hoping previous reviews weren’t true and the odd behavior of this business owner was misunderstood.. boy was I wrong! To start the limo driver was 30 mins late to picking us up and had two rides one with the fellas first then the ladies, I was 40 mins late to my own wedding! The air conditioning didn’t work and to make matters worse from there... we were picked up after the ceremony to take pictures and well finsihing up we noticed the hood of the limo was open, when we approached the limo driver he said it was overheating and another limo from downtown would be on the way.. it never came. No phone call from Steve to explain next steps or a resolution. After waiting an hour in the heat the mechanic showed up and poured antifreeze, for it all to com pouring out from the bottom of the limo, then we were told to get back in and it was fixed, two seconds later it overheated again and were asked to get out! For the second time! At this point we were less than an hour from our reception so we decided it was best to get Uber rides and not risk getting stuck on the side of the freeway! I patiently waited for Steve Garcia to call and explain a resolution or if a different limo would be picking us up for our next fully paid ride! He never called so I called Steve and he immediately became irate and began raising his voice at me! I had him on speaker so all six people in the car could hear him, he stated it was our fault for leaving and he was not sending any other limo. As we went back and forth about poor customer service and the limo breaking down he said screw it, I’ll refund all your money and goodbye! I thought good, I tried to give this person the opportunity to make the experience right. And he had no desire too.. The total for the day was $1200, two weeks went by where I text, called, emailed and not one response received regarding the refund. Then my mom called and he answered, of course irate and said her refund was processed and hung up! As I awaited for my refund, I notice I was only refunded $660, no explanation of why I was charged that amount, no courtesy, no follow up, nothing other than the worst experience in my life and quite frankly ruining my wedding day! As of today we spoke to another individual that supposedly was going to review our situation after half of my wedding party had to write statements, never heard back from anyone. But!!! Today I’m getting calls from Steve Garcia’s phone that are harassing with very odd voicemails and continually calling via FaceTime and private! I’m actually frightened to answer and seeking legal assistance at this point! I waited to write a review in the hopes this company owner would do the right thing but it’s obvious this is not a normal person. Please save yourself the headache, money and worst experience you could signup for!
For my wedding day we hired them for 2 pickups. First, they were supposed to pick us up immediately after the ceremony and take the bridal party to a spot for photos. The limo was half an hour late, which then made lots of other things, like dinner, start late, and made our bridal party have to wait around. The limo driver said he was stuck in traffic, but it was clear he had just come from somewhere else. The limo was not clean. Full of empty bottles of water and napkins and no refreshments for my bridal party (which would have been nice after taking pictures in the sun). Second, another limo was supposed to pick my husband and I up after our exit and take us to our hotel. That one was 15 minutes late. That might not sound like that much, but it was enough to make our photographer have to stay late and as well as our guests on a Sunday night before work. My wedding planner was angry with the service and sent an email (ccing me) a couple of days later asking if Steve would give me some money back for the poor service. After a week, no answer. I followed up with two more emails and have still not received an answer after almost 2 weeks. No apology was ever extended and no response to any of my messages. I honestly think that's the worst part and there's no excuse to completely ignore a customer who has an issue. I also have an issue with the company's billing practices. I called to place the limo order and never got an invoice or a written confirmation of any kind. Just an oral quote, which I thought was a little weird. Steve didn't explain the billing procedure. Apparently they take a $50 deposit and then bill the rest afterwards. That makes sense, but it would have been nice to know in advance. I never received an invoice of any kind showing how much time I got billed for or what percentage of tip was included. Overall terrible service and late, dirty, overpriced limos. Not worth it at all.
what a great moving experience ... your team saved us over $500 in supplies and packing time ... did the job thoroughly and in under 2 hours sooner than expected ... the team of 3 lead by Clarence clicked like a well tuned SWAT team and packed everything ... especially antique glass and heirlooms like you would think they were theirs ... Thanks again, guys ... great job DONE !! steve
I've had many terrible experiences in the past with movers, but not with Two Men and A Truck. Nick, Robert, Garrett & Xavier were fantastic. Fun to be around a few people that actually love their job.
Metro movers (Patrick ) were hired to do a move. My couch was damaged, they promised to pay for the repair but kept putting it off. Then after two months of waiting and excuses, I was basically told that they would not pay for repair and to just deal with it. He basically challenged me to seek legal help. Would not hire this company again.
Great job! Professional work and great customer service. I will highly recommend this company and will use Two Men and a Truck for future moving needs.
I presume this is the same Metro Movers who just helped me move a few months ago. Can't be sure because the Metro Movers I worked with apparently changes their phone number like I change shoes. They seemed great at first, professional and responsive over the phone. But come move day, while backing a moving van into my driveway, one of their staff damaged the side mirror on the contractor's truck. Metro Movers repeatedly promised him they would pay him, they did not. So I paid him, over $400. I got tired of calling Metro Movers for reimbursement - they were always saying of course I'll pay... but i"m not sure when, but of course I will.. blah blah... And the number change? Scary. That's how people like this survive in the business world, by selectively answering the phone. Within several months of our move, they changed their phone number. I was able to get the new one, but it could be changed again for all I know. My recommendation is STAY AWAY. They may have lower rates, but you get what you pay for, and in this case, cheaper is NOT better.
Let me preface by saying our driver "O" was absolutely awesome. Can't say enough good things about the guy. But dammit the organization and business ethnic is horrible at best. I planned, what I thought was going an epic night out for my wife's 35th Birthday. It was epic to say the least. We were picked up in a stretch Lincoln that had zero suspension. I'm not exaggerating, no suspension! I meant the back end was literally scraping the ground. I told O to pull over and see if we could try and resolve the issue in 100 degree weather, because if was like riding in a monster truck. Our drinks and everything else were all over the limo. O and I worked on it for twenty minutes until we were both soaking wet, and could not resolve the issue. We got back in the car and drove thirty minutes to hesitantly picked up the rest of our party. We bounced n' tumbled for another 20 minutes to our destination, spilling our drinks the entire way. It was like and Jeep excursion in Colorado. But wait,.......it gets better.At the end of the night, our party of 7 was picked up with a full car of wasted bachelorettes and the limo was completely trashed. They were definitely as unhappy as we were, and weren't shy about it. We had to ride with them for 40 minutes to the other side of town with my 75 year old mother. They were rude, not to mention completely inappropriate. The only thing I heard from O was that it happens sometimes. Are you effin serious!!This is a regular occurrence!? I requested, at the very least, a discount and didn't even get a response. I would rather walk than use these guys again. Lucky Boyz is a horrible name, the only lucky thing that happened is that we made it home. Vert, very disappointed unsatisfied customer. Take my advice and look elsewhere for your limousine needs.
Please don't use this company. They are dangerous drivers. Ran us off the road with no care. Also if you plan on filing a complaint be careful and be prepared to be yelled at treated poorly and given the run around.
Every move is different, so it's vital to choose a moving company that's right for you. The first consideration you should make when hiring these professionals is how far you're moving.
Depending on the moving company, local moves are typically anywhere between one and 100 miles within the same state. Local moves are less complicated to plan, both for you and the movers you decide to hire. They're typically priced based on how much you need to move, how many movers the company plans to provide and how long the job is estimated to take.
Long-Distance and Interstate Moves
Even if you're staying in the same state, you may still technically be planning a long-distance move - though the exact mileage varies by moving company, these are typically moves that are more than 50 to 100 miles long or across state or country lines. In fact, even if you're moving within the same state but you have to go through another state or country first, it's likely considered an interstate move, rather than a local one. That's because the movers are technically transferring items between state lines, which means they'll be responsible for having the correct licensing and insurance in place.
Long-distance moves are much more complicated to plan, typically requiring you to pay numerous extra expenses for everything from shipping items to renting storage space.
Are you making a big move and trying to figure out exactly how much you should plan to spend? Or are you on a tight budget and looking to hire a mover who can keep costs low? Either way, it's important to understand how exactly moving companies charge their customers.
As mentioned above, for local moves, companies will charge based on the number of movers they provide and the amount of time they'll need to spend on the project. Generally, the more rooms in your apartment or house, the more movers and time you can expect to be charged for. The price of long-distance or interstate moves, on the other hand, will be based on the amount of belongings you have - and more specifically the weight of those belongings. The heavier the boxes or items you're shipping across state or country lines, the more expensive your move will be.
Moving costs will vary greatly, depending on where you are. Local moves in a small town in the Midwest will be much less expensive than comparable moves in New York City. For that reason, it's best to do some research about the going rates in your area.
No matter what type of move you're making, you can reach out to prospective moving companies for estimates - this is the best way to determine how expensive your move will be based on where you live and what services you're looking for. Typically, the moving company will send someone to your home who will do a walk through of each room, making note of the furniture, valuables and other belongings in each one. Then, he or she will provide an estimate. The exact amount you pay may, however, be different from the amount declared in the estimate. That's where the type of contract comes in.
Nonbinding vs. Binding Contracts
For any move, a company will ask you to sign a contract. It's crucial to know exactly what type of contract you're signing, though, to understand how much you can expect to pay. In basic terms, there are two types of moving contracts: binding and nonbinding. Binding, as well as binding not-to-exceed, contracts are the most preferable for people hiring movers. These list an estimated price the moving company cannot charge more than. So, even if your local move takes an hour longer or your belongings are heavier than expected for an interstate move, you're still only responsible for paying a fixed amount.
Nonbinding contracts, on the other hand, have no fixed final number. Instead, they list a rate - by the hour or by the pound/kilo - and you're responsible for paying exactly how much your move costs in those terms.
Keep in mind that movers provide a variety of services, many of which you may not require. These can affect how expensive your move will be. For example, a full-service move that includes packing and unpacking will be pricier than a local move that only includes loading the truck, driving it to the new home and unloading it.
For any move, there may be extra costs beyond the typical services offered. If you're asking your movers to transport large, hard-to-move items, like pianos, for instance, you'll likely pay an extra fee. Likewise, if your apartment building doesn't have an elevator or the truck has to be parked far from your home, you may be charged extra. Ask about these potential expenses when signing your contract.
Don't rush through the process of hiring a moving company. Make sure the movers you hire are dependable, reputable and the right fit for your needs.
Look for Reviews and Recommendations
When hiring movers, it's a good idea to both look at reviews online and ask your friends and family members for recommendations. Personal endorsements will go a long way toward helping you determine whether you can expect the company to do a quick and professional job.
Choose Top Candidates
As you're vetting candidates through reviews and recommendations, narrow your selection to three or four top options. Make sure the companies offer the type of move you're looking for, whether it's interstate or local. These three or four companies are who you'll contact for estimates.
Don't Be Afraid to Ask Questions
After receiving estimates, you'll have a better idea which companies are within your budget. However, this isn't the only factor you should use when choosing movers, especially for more complicated jobs. In fact, you may be willing to pay a little more to hire quality movers who can ensure the safety of your belongings. Don't be afraid to call these companies and ask questions.
During the hiring process, you want to make sure of three things: First, that the moving company is reputable and has the proper licensing and insurance. Second, that the movers are dependable, professional and committed to doing the job correctly. Finally, that the estimate provided is binding and that you're aware of any potential excess costs. With these factors in mind, here are some of the most important questions to ask a moving company:
As with any service profession, there are certain moving companies - though they are few and far between - that aren't reputable or that will try to take advantage of you. It's important to be able to recognize a scam if you come across one.
Call the FMCSA
For long-distance or interstate moves, you can easily check that companies have the proper licensing and insurance, which is a clear indication that they're legitimate. All interstate moving companies must be registered with the Federal Motor Carrier Safety Administration, so call 888-368-7238 to confirm the licenses, insurance and credentials of the movers you're considering. The FMCSA can also tell you if any complaints have been filed against a particular moving company.
Check with the American Moving and Storage Association
For both local and long-distance moving companies, AMSA is another good place to check out a company's legitimacy. Moving companies aren't required to be an AMSA member, but the ones that are have committed to the association's rules and regulations, which protect both the companies and the consumers hiring them. If a company isn't an AMSA member, that doesn't mean it isn't reputable, but an AMSA membership is a clear indication of legitimacy.
One of the most common fears people face when moving to a new home is that something they own will be lost or damaged in the process. While no company will be able to guarantee everything arrives safely, there are steps you can take to make damage less likely.
Pack and Transport Your Valuables
If you have items that are emotionally or financially valuable to you, do your best to pack and move them yourself. Keep jewelry, expensive artwork, inherited valuables and even costly electronics in your own car - that way you'll have complete control over their safety at all times.
Choose a Moving Company That Plans Ahead
Moving companies can better keep your belongings safe when the movers plan ahead. What does this mean? Many companies take extra time to measure doorways, halls and stairways to find the safest route in and out of your home. They should also provide furniture blankets, covers and moving pads to keep both your home and your belongings free of scratches or other damage.
Keep the Moving Area Safe
There are some things you can control on moving day and some things you simply can't, such as the weather. If you're moving on a snowy, icy or rainy day, keeping all of your paths, stairways and walkways clear and dry is crucial. This can help protect both the movers and the large items they're carrying to and from the truck.
The subject of tipping is relatively unclear when it comes to movers. However, there is a general rule of thumb that most people in the industry agree on: Tip your movers if they've done a good job and you think a tip is warranted.
Generally, a 5 percent tip is considered appropriate, though some people recommend paying $20 per day, per mover for basic, local moves. However, almost everyone agrees you should first do a quick walk-through of your home to check for any damage to your furniture or belongings and to make sure everything is where you'd like it to be.
If you do decide to give a tip, divide it evenly and give money to each individual, rather than giving the entire sum to the head mover and expecting it to be doled out equally. One type of tip to avoid: alcohol. It's usually illegal for movers to have bottles of alcohol in the truck or van, so tipping a bottle of wine or liquor could get them into trouble.