The location on Alameda went above and beyond in their services. My tech, Yvette, held herself with professionalism, quality of service and thorough one on one attention for all my needs. I appreciate her assistance throughout the process, I will definitely be back!
I will never use stanton again even if they paid me to get the glasses. Unprofessional, untrained, bait-and-switch advertising, horrendous experience. What's even scarier is that the store on Louisiana is ten times worse. Long waits even when you have an appointment, incompetent staff and oh, don't even get me started on the call center that calls you incessantly even after you've already picked up your orders. Never again.
Almost a month later and I was double charged for my prescription and still don't have my glasses. well like i said before first and last time here. Luckily, I decided to take my wife and boys else where not worth our business... I truly wish i could've gotten a refund and went else where but was told I would lose my $300± so basically no refunds. Just have to sit here and wait for my prescription to arrive.
Unhappy with service first and last time with this company..........................................
Awful service, they are very unorganized!! you are told over the phone one thing and after you get your eye exam try and up sell you buy hundreds and then charge you for the eye exam $48.15! DO NOT COME HERE, IT IS NOT WORTH THE STRESS
I have been a patient of Dr. Sokola for 3 years and she has always been very informative, professional and the sweetest Optometrist I have ever gone to. The atmosphere of the office is so relaxing with all the plants, one of the best things of visiting Ultra-Vision is Mellow the cat. He is so sweet and welcomes the patients personally. I love this place so much when I found out they were interviewing for a receptionist I applied for the job and now I work for Dr. Sokola and Diane. It is the best job I have ever had. I love Ultra-VisionKathleen
Visited Dr. Vroman. Nice facility, upon arrival we were welcome very nicely by Susan front desk clerk. Waiting time was very reasonable. At first I was very skeptical with Eye Associates of New Mexico due to some of their reviews. But so far it's been a good experience. I hope it finishes like this!
Worst Customer service ever!!!Avoid this place not only is the doctor terrible so is the staff, Don't waste your time
Dr. Lavoie and his staff are just wonderful. Best eye doctor in ABQ! I recommend him to all my family and friends!
Dr. Chang is a horrible Doctor. One of the worst doctors my child has ever seen. Horribly rude, abrasive, and condescending. Came into the room, did not even look at me or introduce herself. Very demanding and abrasive with my child. Asked me a couple of questions, never looked at me, and began speaking to her assistant while I was answering her questions. Absolutely unbelievable behavior. Then this horribly inconsiderate rude doctor insinuated my daughter was making up her issues that have been going on for over three years just so she could wear glasses. Nothing could be further from fact. It has now become my opinion that doctors who deflect the complaints of a patient by insinuating, ulterior motive or mental health, are themselves paranoid schizophrenic people with serious ego issues which prevent them from ever being truly good doctors.