VERY rude front desk assistant! Don't care for rolling of the eyes or snotty attitude towards patients. I Love the doctors though, very friendly and professional.
7850 Jefferson St NE Ste 160Albuquerque, NM 87109
From Business: Contact The Lasik Vision Institute for a free evaluation to learn why so many people are choosing to get Lasik at LVI. In just minutes, the highly experienced ind…
17. Stanton Optical
Bad, bad idea to go to the Louisiana location!!! I verified that our vision coverage was "within network" and we were according to Stanton as well a…
18. Sears Optical
6600 Menaul Blvd NE Ste 700Albuquerque, NM 87110
From Business: Visit your Coronado Center Sears Optical Located adjacent Merchandise Pick-up, for affordable and quality eyewear with style and service that families can trust. …
Never saw such incompetence in my life. The owner didn’t even know how to turn on the computer. They soaked me for over $800 out of pocket and still want me to return. I want my medical records to go somewhere else. They pull this eye doctor out of retirement because the doctor they hired wouldn’t work there. Shame on me for going there.
Bad, bad idea to go to the Louisiana location!!! I verified that our vision coverage was "within network" and we were according to Stanton as well as my insurance. When my husband got there, he gave them our insurance info. However, they charged him $45 as opposed to $10 copay. The rep who helped him obviously didn't know what they were doing. So now, I'm having to jump through hoops to get my $35 reimbursement. They want to get you in and out of there. They don't care to submit your claim through insurance and obviously just want your $$$$$$
I was really worried about the eye exam, but you really made me feel relaxed. I am content with your service.
I had a horrible experience at this place! I initially called in Nov 2012 to ask if I was due for my yearly eye exam and was told yes so I made an appointment right away. When I had the eye exam I tried to place my order but was told I was not up for an exam until the following year. Since it was almost the end of the year I was told to wait and place the order in January. The first week of January came up and I called to order my glasses. So I waited and waited with several trips to pick up the wrong pair of glasses and lame excuses. After 7 weeks my glasses finally came in. During the weeks I waited I had to call and check the status since they wouldn't call. Then "my" glasses were still wrong and I was still charged full price! I am upset due to the service they provided and I really expected more of them. I am never going back---the staff is rude and can't keep up with the amount of customers they receive! I don't recommend this place at all!
I only gave this a 1 because I couldn't give it a zero. WORST place ever. Both my husband and I were given the WRONG prescription for glasses. Had to go to another Dr. to get the right prescriptions. Do not go to this place. Incompetent Dr. and RUDE staff out front to boot. DO NOT GO HERE. You have been warned!
The women at the desk are rude and Unprofesional. While one of them was calling to place an order for my sons glasses she decided to make it a personal call. We orderd his glasses 2 weeks ago and they still havnt come in. I will not return
Thanks to my dr. at Westside eyecare, I can see my computer screen and for someone like me with near blindness, that is no easy task.
I had a appt. I went in 10mins early and still had to wait 20mins!! after my scheduled time. They seemed a bit hurt when I said I might be back to get glasses after seeing their prices on them its amazing they are still open. Guess there is no mercy for the little people anymore.
Oh my goodness!! They are truly the worst customer service place for eyewear.....keep in mind, anyone who works there trying to keep their commissions high can write good reviews. Only true people who have been screwed over by them write poor reviews. I can only honestly say, stay away from these people.