TLC Plumbing Heating & Cooling
5000 Edith Blvd NE, Albuquerque, NM 87107
TLC Cooling, Heating & Plumbing
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Horrible experience with Jay on the Kinetico division. They do not warranty the high end softener we purchased from them, and refuse to work on it until we pay full price even though it's not fixed. Then he tried to double charge us! He is rude and has the absolute worst customer relations I have ever experienced, would not even bother to return phone calls I left for over 2 months. TLC's service managers aren't any better either. Buyer beware with this company! They are overpriced and definitely do not deliver on their service!
I won't be using or recommending TLC to anyone! I set an appointment with technician Ben James. I took off work early to be available - he never called nor showed. When I called him, he said he forgot. I set another appointment, he arrived and gave me an "off the cuff" estimate of $1800 to install a wall heater! I asked for a written estimate with parts and labor and after a week, I still haven't received it. Don't waste your time with this company if you need something right away.