9517 Central Ave NE, Albuquerque, NM 87123
Services: Air Conditioning & Heating, Steering & Suspension Systems, Fuel, Emission & Exhaust Systems, Brake Service, Transmission & Drive Train Services, Scheduled Maintenance & Tune Ups, Oil Changes, Ignition & Electrical Systems, Cooling Systems
Emergency Service: Yes
Brands Serviced: Volkswagen, FIAT, Lexus, MINI, Lamborghini, Rolls-Royce, Jaguar, Infiniti, Hyundai, Audi, Mazda, Mercedes-Benz, Buick, Lincoln, Kia, Toyota, Mitsubishi, Subaru, Scion, Alfa Romeo, SRT, Freightliner, GMC, Ford, Maserati, BMW, Acura, Lotus, Tesla, Bentley, Ram, McLaren, Nissan, Dodge, Jeep, Aston Martin, Porsche, Chevrolet, Ferrari, Chrysler, Volvo, Honda, smart, Cadillac, Land Rover
Free Estimates: Yes
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Last year when my 2006 Cadillac SRX developed a serious problem, I was in real trouble to find a shop that would give me a straight answer and work with me on the ‘must do’, the ‘should do’ and the ‘do later’ repairs. After paying Jerry a reasonable cost to inspect my car, he walked me through the entire repair list and worked out the estimate with several variations, either way it was going to be a lot of money. He talked me back from the cliff when I asked “what is it going to take to get it to a point I can sell or trade” and he told me he would not do half the repair so that I could dump the problem on someone else. That was when I really knew quality of character I was working with.
He explained the cost of a new used car would likely be the same as the repairs, and that it was a good investment for the value of the Cadillac. I AM SO GLAD I LISTENED TO HIM! He worked with me to pay for the repair while he found the parts (which I know was not easy I tried for months on my own before bringing it to him). In the cases where they just could not be found he had a reputable machine shop make the needed part. the original estimate only changed after he included the 12 month warranty and explained every detail of his work.
All in all I trusted Jerry and spent a small fortune to rebuild my Caddy, and it is like having a new car again!
Furthermore, I want to add that I have seen kids come into Jerry’s office at 5 minutes to close with a car smoking in the lot and overheard him patently listen to the kid describe a run out brake pad, and zero oil engine. Jerry just calmly explained that they would be better off going to AutoZone and that it would be a lifetime investment in their own knowledge to learn to change pads and oil. Oh and yeah, the reason I was there so close to closing was because I was racing in after work like that kid.. But Jerry still made time to see me and update me on the work to my car while I made the weekly payment.
This gentleman is fantastic professional, and is the only shop you will ever need. We’re out on vacation and had to address burnt fluid ... we had fast and honest service. A true example of American professionalism. I thank you very much sir. And your crew are a shining example all other mechanics should follow.
I had Matsco rebuild my transmission and later redo the brake on my vehicle. The service was fantastic.
Not only did they do a very good job on what they were tasked to do, they caught a number of problems that my other mechanic had missed. They kept me well informed and gave me options for the repairs. They also did only what needed to be done when they easily could have padded the bill. I will go to them rather than anyone else.
I brought my 03expedition in for drivetrain work ,jerry did an incredible job replacing all the worn and damaged parts ,he gave me a 24month warranty on all parts and labor,my vehicle has never run so good ,a big thank you jerry miller,you will be the only place to have major work done on my vehicles from now on
I had a problem where my car would not go faster than 40 MPH. I figured it was the transmission and brought it here for them to look at. They kept the car overnight and had no problem getting it fixed and back to me the following day. The problem turned out to be minor and I was very relieved.
09/18/2008Provided by Citysearch -
I took my 2003 Chevy Tahoe to Matsco Transmissions for a rebuilt transmission and was very pleased with the service I received. They went through my car and noted everything they found that needed attention. They do all automotive repairs and not just transmissions. They invited me to come to the shop so they could show me what they found. I went to the shop and they explained in detail everything they would be doing and showed me where the problems were and what it would take to fix them. WOW are they ever knowledgeable. I had my brakes replaced at a shop 2 weeks ago and asked them to go through the vehicle and let me know anything else that need attention. I explained to them that I would be taking my family on vacation to Oklahoma and did not need any problems. They told me everything looked great. Now I go to Matsco and they show me a radiator hose that was seeping and a few belts that were cracked and worn. I greatly appreciate the time Matsco took to bring my vehicle up to standards so I could enjoy a worry free vacation with my family. They took a little longer than I had planned but it was well worth the wait. All I have to say is if you want service you can trust go to Matsco.