Charlie's Sporting Goods
8908 Menaul Blvd NE, Albuquerque, NM 87112
TollFree: (866) 260-3006
Price Range : Average
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Charlies has always been a little higher but I like giving hometown retailers business. Not anymore. Seems like the almighty dollar is the only focus here now. I purchased a high dollar hunting pack and during testing prior to my hunt I found out it has a design fault and constantly squeaks, which doesn't work for a bowhunter. When I took it back I was told I would be charged a restocking fee. When I said I was never informed of that, I was shown where it is printed on my receipt. Wow, it cost me $40 with a restocking policy that was not stated upfront BEFORE purchasing. Even if I would have returned the item before leaving, it would have cost me because the policy is given to you on the receipt AFTER the purchase. SHADY Charlies...SHADY! I paid $40 for someone to walk 10 yards and rehang the pack? Wow.
I have NEVER had an issue returning times at Sportsman Supply...Much LARGER items. They know how to treat their customers. Sorry Charley, not coming back.
09/13/2011Provided by Citysearch -
I was put on to Charlie's Sporting Goods six years ago. What strikes me most is the ability to do business. Charlie has the guns well marked ""new"", 'used"" or ""consignment"". There is no mistake on what you are purchasing. (And remember, all NEW guns have been fired from the manufacturer before hitting the stores.)
The attitudes of the employees is great. Everyone wants to help.
In my six years dealing with Charlie's I have bought or traded SEVERAL times. I am telling anyone... ""Go to Charlie's and have fun"". Another thing, when I am in gun departments of other shops... everyone is or has been dealing with Charlie's and have nice things to say and stories to compare.
I just traded for a new Ruger on Monday. Went very well and very fair. The wife and I went to the range that same evening and had a ""blast"".
Thanks to my buddy up in Edgewood for suggesting ""Charlie's"".
03/19/2010Provided by Citysearch -
I have been a customer of Charlies for many years.
20 years ago, just prior to joining the Army, Chuck made a fly rod for me from a blank I purchased from him. While fishing in Washington State for Salmon I broke off the rod tip. I called him and he told me to send it back to him. Two weeks later I was back on the river with a new rod. He only charged me for the shipping cost. When ever I returned to NM to fish the San Juan, Chuck always went out of his way to give suggestions and assistance. He is very helpful and never in a hurry to push you off if you have a question.
You can go to bigger stores but you wont find the same home town, know you by name customer service as I have experienced for many years. I am back in ABQ again and I won't give anyone else my business.