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Cataline Automotive Service

Map & Directions
(3 Reviews)

2515 Utah St NE, Albuquerque, NM 87110

(505) 293-6840

CLOSED NOW
Today: 9:00 am - 5:00 pm
51
YEARS
IN BUSINESS
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Primary Phone: (505) 293-6808

Phone: (505) 293-6808

Phone: (505) 323-1913

Primary Phone: (505) 323-1913

Payment method
all major credit cards
Neighborhood
Sombra Del Monte
AKA

Automobiel Automotive Svc

Automobiel Automotive Service

Cataline Service Ctr

Cataline Automotive Service Center

Cataline Service Center

Category
Auto Repair & Service

Reviews

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Denali B.

05/31/2017

Overall
Expertise
Professionalism
Promptness

I have been taking my cars to Cataline Automotive for nearly 8 years. My extended family sees them, and I've recommend them to my friends. Not only have they never left me confused about any of the estimates, costs, and maintenance completed, they've twice been there for me when I called them scared and nervous about some car problems I had on long road trips. I've stayed with them all these years because they are friendly, clear, straight forward, and do what they say they will do. They even make a follow-up call within a week of service to make sure there are no problems. D. B.

mbreneman

11/22/2012

Overall
I had an absolutely horrendou...

I had an absolutely horrendous experience here. I called to get a quote from them the day before I took my car in. I couldn't understand what the person who answered the phone said, so I asked if it was Cataline Auto. He said yes, it was. I asked for a quote on replacing the clutch in my car, and was told that it would be $267. The next day, my husband took the car in. The following day, we recieved a call from Carl Cataline himself saying that the starter needed to be replaced, as well. My husband enquired to the cost; he was told $30.

I get down there to pick up my car, anticipating a bill less than $300. He hands me one for $798,22. Absolutely disgusting. The clutch repair alone was more than double what I was quoted ($267). It was $534.00. I had no call or contact from the shop letting me know that my total cost had nearly tripled from what I was quoted.

When I brought up the fact that I had been told it would be less than $300, he outright told me I had not talked to anyone in his shop. I said that, yes, I had, and that I had even confirmed I was calling the correct establishment. He proceded to tell me that I had not talked to him, which I agreed with. I talked to someone else, and they put me on hold, and quoted me the $267.

Had I known that the cost was going to triple from the estimate, I never would have brought it to this disgusting, dishonest man. Save yourself the headache (not to mention money) and take your car someplace reputable.

chappelljnm

07/07/2011

Overall
Great Work

Cataline automotive is a fantastic place fornauto repairs. The mechanics are honest and do a great job!