Ancae Heating and Air Conditioning
4616 Mcleod Rd NE, Albuquerque, NM 87109
Better Business Bureau
Services: Commercial, Heating, Residential, Air Conditioning, Service & Repair, Installation
Free Estimates: Yes
Emergency Service: Yes
The worst! This site wouldn't let me put in 0 stars. They installed a recirculation pump and didn't turn the water heater back on. They had a contract to service my swamp cooler. This spring they set it up and didn't open the dampers. Water started running from the roof continuously and they came out and looked and said it was a special flushing process and was OK. A drain hose decintigrated in a storm, so they came out and installed a new one to handle the "automatic flushing" and charged me a lot to fix it. The excess water running off the roof magically got fixed. Unfortunately the cooler quit cooling. They came out again and "inspected" it and charged me again. They said the hose was plugged. It still wasn't working so we called again a week later. The owner of the company started arguing with me and yelling at me when I told him I wasn't going to pay the bill until they fixed it. Then he told me to call another plumber. I did. The "drain hose" they installed wasn't connected to anything. It was just stuck into a screw hole. The end was next to the fan. The float was adjusted all the way down so there was no water in the sump for the pump to pump. We removed the drain and reset the float and the cooler works fine. There was no special flushing system, just an overflow. The Ancae guy was just lying to us. He is either completely incompetent or just gouging us. So nothing they did was ever done correctly. Don't even think about using this company. They are a total rip off.
03/31/2012Provided by Citysearch -
If it were possible to give negative stars, I would have done so. Recently hired this company to prepare three swamp coolers for the summer season. The estimate was for $550 to have all three units prepared and new copper water lines put in. The final bill was $975!!! Within a day we had a huge leak gushing water onto the roof. They gouged us and did a poor job! They advertise as a Christian business but their business practices are anything BUT Christian! Stay away from this company.