For my window warranty I contacted this company many times by phone (nobody answer and I left messages), unfortunately nobody contacted me back yet.
4601 Paseo Del Norte NEAlbuquerque, NM 87113
From Business: Established in 1920, Pacific Mutual Door & Window is a supplier of millwork products. The company provides a range of wood and vinyl windows and patio doors. It f…
Been doing this job for 28 years all my customers are so happy and that is my biggest satisfaction
We had five replacement windows installed by Renewal by Andersen. All work was highly professional from the sales meeting through to the color stucco. Each worker was an Andersen employee:Sales: Carmine Peimontese and Steve PadulaMeasuring: Martin CervantezInstallation: Lonnie Hernandez and Juan HectorStucco: Gerardo Gutierrez and Edgar MaderaPainting: Adam Young.Installing the five windows and the base coat of the stucco trim were all done the same day. The work was done neatly. The installers placed plastic tarps inside the rooms where the windows were being replaced to protect furniture from dust from the cutting tool The stucco guys covered each window with plastic sheeting and masking tape to block any extraneous stucco from marring the installation. They also laid tarps on the ground outside the house. We are pleased with Andersen's work that was far superior to the many other construction jobs we've hired over the 37 years we've owned this house.
**Initial sales visit was high pressure although both husband & wife didn't need to be present, contract was executed by me only.Installer ,only 2, (Jesse & Rene) installed 12 windows & 1 Patio door in a day & a half.Installation techniques were the best utilizing the latest products and practices.All people contacted and met in person were genuinely interested in customer service.This was the second time we utilized RBA and have been consistently impressed by the quality of the product and professionalism of all representatives of RBA.
Excellent service, very friendly, and left the area very clean. Jesse Martinez and Renee left a great impression. I would definitely recommend their services to others!!
I have 30+ year old builders grade windows with added storm window panels. Having to open 2 panels to access the fresh air was ridiculously frustrating. As I can cash-flow the upgrades, I will be replacing ALL the windows in my house.I love my new master bedroom window! I had allotted 2.5 hours for installation and it was completely done in just a tick over 1 hour. The old window & storm window panels were removed and carted away. Area was left clean inside/outside and the new window panels are spotless. Can't wait to get the rest of the windows done to this same standard. Saul & his helper were very courteous and helpful with my questions.I recommend Renewal by Anderson for all your window replacements.
Fantastic product and first - class installation. The installers worked through a snow storm to get our new door in!
We were very pleased with Renewal by Anderson the quality of the workmanship. We have an older house and the windows kept us nice and cozy we believe we did the right thing and investing in such wonderful windows Thank you again to such a wonderful team from sales, installation
The entire process from contacting Renewal by Anderson, setting up an appointment with their sales personnel and installation crew was second to none. We were hoping for a difference in utility cost and boy were we surprised. It not only made a difference cost wise but we couldn't believe how quiet the house was. There was always a slight cold breeze low on the floor in the house (because of the old vinyl windows) during the winter, now nothing the floor stays warm and no cold air coming in. The installation crew were one of the best experiences we have ever had. They were very professional and very knowledgeable. We had some great conversations with most of the crew and the stucco repairman was one outstanding individual. He stayed until my wife was satisfied with the color match. Overall we can not express how happy we are with our new windows and doors.
Renewal by Andersen was a great experience from the first visit to the installation day. Caring professionals expend time with me figuring out the needs, the financial feasibility too. The installers were fast, did a clean job and explained all the details. Several times I had questions during the process, I called them and there were always some person available to help. I replaced 7 windows and a door and will do the next 3 windows next year. Great customer service!