They’ll take your money and run. Total scam artists. Avoid. Check BBB rating: F.Google KOB story about them. They haven’t changed.
4923 Paseo Del Norte NEAlbuquerque, NM 87113
From Business: With more than 35 years of experience in the Albuquerque, NM area, Hermanson Construction Inc provides perfect pools and superior spas. Serving residential and co…
I contacted David to fix my 2007 Coast brand spa which is no longer sold in Albuquerque. He responded to my phone message immediately, scheduled in a timely manner, showed up on time, assessed the problem and told me he would try and save me money on the repair by removing and cleaning a part. If it wasn't rusted, he would reuse it and also installed a new heating element which he warranted. He return with the cleaned and reusable part and complete the repair with efficiency and courtesy. He also replace broke nozzle-thingy in the tub. I will continue to call on his services if something else breaks.
I'm hard pressed to say they even deserve one star. I would never recommend this company to anyone. We have a rental property in Albuquerque and live a state away. After arriving in ABQ, meeting with them and explaining our need for a professional pool caretaker, someone who could communicate effectively and make sure the pool was in premium condition for our guests, they committed to providing that service. After flying back home and unsuccessfully getting them to communicate with us they sent a text message saying, "we don't have time for this, sorry, bye". Unprofessional is the kindest word I can find, but seems grossly understated.