The staff at major medical supply went above and beyond to help my husband who needed a home oxygen concentrator immediately. We owned his previous concentrator which quit working and had to get a new prescription for the new one. My doctors office originally went to Apria ((who were horrible and lied to me) they gave us the Doctor the run around for three days, I called my insurance company and asked who else they were contracted with and they gave me Major Medical! What a blessing the staff and the driver were all fabulous and we had his concentrator within hours.
Too bad 1 star is the lowest rating available, they're worse than that. Service is disgusting,waited 2 months for supplies, no one in office ever returns calls. Even their "I-Care" main office in FL does not respond to problems & concerns. Shiny brochures & glitzy website, don't be fooled.
I waited today,19 Sept, for service from apria's service person for my O2 concentrator. After spending the entire day waiting No one showed up or even tried to communicate with me. Upon calling apria at 6pm, I was told the person did come to my house. That is a LIE. I am annoyed and want apria to get in touch with me, 20 Sept. On my first attempt to put in this review I was told that I had to sign in ti YP to leave this message. I do not want any additional communication with YP.
After trying to get oxygen for 7 days---still unable to pick up or deliver. I can't understand why the VA does business with them. Incompetent, uncaring, and totally disorganized. Hoping POC will arrive. It's been 10 days since ordered. Customer service appears to have improved.
If your loved one needs 24 O2, do not use this company. They left me hanging more times than I have fingers. My mom uses O2 24/7. I had to borrow O2 tanks from the neighbor. They even brought me an invoice to sign after I dropped them like a hot potato, saying something about a date, and this invoice was already signed with a signature on it that wasn't mine! I am the only person caring for my mom! Completely unreputable and unscrupulous. Pacific Pulmonary is the way to go.
The other reviews are true!!!! This office never does what they say. Always a different reason why they don't do what say.....and they get mad at u for being upset!!!!! Lincare used to be a great company but no more.Karen g
Life-saving Automated External Defibrillators! Great product expertise and Albuquerque-based AED On-Stop Shop carries all AED types and the cabinets and accessories.
Do NOT use Apria Healthcare. Only people you talk to are from call centers overseas with thick accents who do not understand English very well. They are rude and incompetent. More expensive than other places. Head my warning, go somewhere else.
Their repair people did a great job fixing my mobility chair. Really appreciated their efficiency.Thank You
Mom was sent home from hospital on o2 (Tuesday 4/5/16). They were supposed to come pick up tank that evening. Called when we got home at 4 PM and they said they would be by asap. I asked if it would be that day. They said yes. I finally gave up and went home at 8:30 PM. I called and got the after hours line to say that no one would be available to answer the door. Never took a name, just said they could transfer to their voice mail to get the next day. No phone call saying they weren't coming. Here it is Thursday and they still haven't been by to pick up yet. I called and the cs rep said she wasn't even in their system. Lets see if they show up today.