Awful service, they are very unorganized!! you are told over the phone one thing and after you get your eye exam try and up sell you buy hundreds and then charge you for the eye exam $48.15! DO NOT COME HERE, IT IS NOT WORTH THE STRESS
I love Dr. Babington's office. The staff is always so nice and friendly. I can usually get in the same day or next when I call. I have been seeing…
4343 Pan American Fwy NEAlbuquerque, NM 87107
From Business: Dr. Michael Seligson established High Country Macula, Retina, and Vitreous, PC in Santa Fe in 2004. Dr. Seligson has been performing Sutureless Vitrectomy Surgery…
5000 Menaul Blvd NE Ste BAlbuquerque, NM 87110
From Business: We are committed to providing the highest quality care for the dental and vision needs of the youth in the community we serve. Our success is measured by our pati…
10701 Corrales Rd NW Ste 1bAlbuquerque, NM 87114
went for an eye exam as well as new glasses,was originally interested in the special 2 for 69 frames, the selection was limited not much to pick f…
4411 The 25 Way NEAlbuquerque, NM 87109
From Business: Business Description: Eye Associates of New Mexico is one of the largest ophthalmic and optometric physician group practices in the country. We strive to provide …
I have been a patient of Dr. Sokola for 3 years and she has always been very informative, professional and the sweetest Optometrist I have ever gone to. The atmosphere of the office is so relaxing with all the plants, one of the best things of visiting Ultra-Vision is Mellow the cat. He is so sweet and welcomes the patients personally. I love this place so much when I found out they were interviewing for a receptionist I applied for the job and now I work for Dr. Sokola and Diane. It is the best job I have ever had. I love Ultra-VisionKathleen
Visited Dr. Vroman. Nice facility, upon arrival we were welcome very nicely by Susan front desk clerk. Waiting time was very reasonable. At first I was very skeptical with Eye Associates of New Mexico due to some of their reviews. But so far it's been a good experience. I hope it finishes like this!
Worst Customer service ever!!!Avoid this place not only is the doctor terrible so is the staff, Don't waste your time
Dr. Lavoie and his staff are just wonderful. Best eye doctor in ABQ! I recommend him to all my family and friends!
Dr. Chang is a horrible Doctor. One of the worst doctors my child has ever seen. Horribly rude, abrasive, and condescending. Came into the room, did not even look at me or introduce herself. Very demanding and abrasive with my child. Asked me a couple of questions, never looked at me, and began speaking to her assistant while I was answering her questions. Absolutely unbelievable behavior. Then this horribly inconsiderate rude doctor insinuated my daughter was making up her issues that have been going on for over three years just so she could wear glasses. Nothing could be further from fact. It has now become my opinion that doctors who deflect the complaints of a patient by insinuating, ulterior motive or mental health, are themselves paranoid schizophrenic people with serious ego issues which prevent them from ever being truly good doctors.
DISAPPOINTED w/Dr Tachau & his Abq office! NOT DEAF FRIENDLY! We asked for an interpreter when we made my sons appt & received some hesitation. I informed the office that it is his right to have an interpreter. Often people do not realize this the law. I am happy to help with education, phone #'s, etc. When I rec'd a confirmation txt a few weeks before the appt I asked about the interpreter & was told the doctor was not comfortable with having an interpreter in the room. We talked to the Dr himself & he told us my son didn't need one for various reasons. He has never met my son! How would he know if he needed an interpreter? When we wouldn't give up on getting one he finally agreed & hung up on us. I called his Abq office a week later to cancel the appt, having decided he was not the type of person my son needed, & we had already been taken out of the sched. I was told my son was not a patient there. It seems they made the decision for us. It feels a whole lot like discrimination! 0����
went for an eye exam as well as new glasses,was originally interested in the special 2 for 69 frames, the selection was limited not much to pick from.i looked and found 2 that were slightly higher in price...i was waited on by WILL. he did a fantastic job on getting me my glasses and staying with in my price range.. cant thank him enough.i will recommend this store to others .. sharon n.
Customer service lacks BIG TIME! Go in for an eye exam early. Oh well isn't that inconvenient for the staff. Then staff didn't know if I was there for a regular exam or contact exam (which they ask you when they are setting the appointment) Machines are down but that again apparently is my fault. When I go to leave I am charged even though I have very good eye insurance. The staff was snotty, unprofessional, and rude. When I asked for the store manager I was told by the manager she is very sorry and she will discuss what happened. I am sorry She was as rude as her staff. When you are sitting with a customer and your friend walks in you do not leave the customer so a snot can finish taking care of me. I did not purchase anything because of the staff. They barely let me out the door with my prescription (which I had to pay for and fight for) Shame on this place. It used to be excellent and now I wouldn't suggest anyone going there.
Frames were great, unfortunatly the customer service end of the operation ripped us off. I was told that I was purchasing the least expensive lenses when in reality I was billed for the most expensive. If you are crazy enough to purchase your eyewear here I would advise that you have your sales rep explain, explain, and explain again all charges to you. If you get a bad feeling about anything that you are being told, RUN LIKE HELL. I reluctantly rate my experience as a one star as I can't find the negative star rating.