Terrible customer service. Scheduled an appointment for a battery replacement, drove three hours to Albuquerque for the service, and after waiting almost an hour past my appointment time; I was told they didn't have any more technician time available that evening but could fill out the paperwork so I could bring the phone back in a few days...I LIVE 3 HOURS AWAY!!! Employees were rude and couldn't understand why I wouldn't just come back another day. Called Apple Customer Support and they were no more helpful...they could schedule me another appointment, either with this store or another one, but the fact that this is the closest one to where I live didn't seem to be something they comprehended. Offered to have me send the phone in for service, but I would be without it for at least a week. Overall, very unhappy with this store and Apple support in general. While I enjoy the iPhone OS and how the apps work on it, I guess the phone will get traded in on an Android model. A good OS and smooth apps don't mean anything when your customer service is TRASH.
6600 Menaul Blvd NE Ste 700Albuquerque, NM 87110
Wherever you bought it, we'll repair it.Schedule Your Repair
Service was good; had problems deciding who was going to pay for repairs - me or my contract. Spent about an hour on that. Things were not decided…
7. Best Buy
3741 Ellison Rd NW Ste DAlbuquerque, NM 87114
From Business: With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The com…
3200 La Orilla Rd NW Ste C2Albuquerque, NM 87120
From Business: Specialties Welcome to GoWireless. We are a Verizon Authorized Retailer delivering world-class service and connecting you with custom smartphone solutions, matche…
3539 Thaxton Ave SEAlbuquerque, NM 87106
The store was crowded but the guy at the Genius Bar took care of us like we were the only people in the store. Top notch service and quick replacement of my phone, free under warranty. Just make sure to make a reservation ONLINE first.
Called 3 times today during opening hours and I've been on hold a total of 90+ minutes. Does a live person answer the phones ever. Very disappointed
ASSETS: Broad selection, with honest sales people who call on others if they don't know how to help you.LIABILITIES: Unless you act like a PESTERING BULL-HEADED MULE, you won't get any service very fast, I am naturally that way. Also you should also have a good idea of what you want and still be willing to spend at LEAST 1 HOUR shopping around, so that you can find the right deal.
Lousy, non-existent service. Wanted to buy an I Pod. Asked a girl in the Samsung section who was busy stuffing her face with some type of food. She mumbled "Apple something" and nodded in the general direction. Went over there. Two guys trying to work with a whole lot of customers. Waited, waited and waited. Finally left, went home and ordered it online. Great experience, won't bother again.
I had a iPhone with a broken + volume button. It was replaced under warranty. The data I had on the phone was going to take an HOUR to put on cloud and transfer to the new phone! !! WTF, lousy bandwidth at the store. Then the tech told me I had to PURCHASE more screen protectors if I wanted the new phone to be like the original.I figured that would have been a nice step considering I was on my lunch (90 min). So they took my old phone with the protector film on it.now I had to buy another packet.I find the shop filled with quite a few arrogant and distant techs. Genius bar???In this day I have early seen such self-promotion .I have since gone to a Samsung system.
Does apple store really fix crack and lens on iPod Touch?
Just left this place and boy walked in with nothing and came out feeling like a millionaire!!!! They paid me top dollar for my ring, I only expected to get fifty sixty bucks for it and they gave me much more than what I was asking for! Honesty goes a long way with me and I have to say I will be back to pawn city! Thanks guys!!!
I enjoy this pawn shop more than any other one.. they have great deals on musical instruments. Ive made a lot of deals and have done lots of business with them.. great store!!.
Pawn City is a great place to shop. Been going there for years. They've helped me on loans too. They have a lot of electric guitars and cool equipment. Bought my wife's wedding rings there. They have a new staff there now and the service is really good.