I have to agree, this place is terrible in my experience as well. I have not gone in about a year but consider going back because it is quick money and as far as i know it does benefit people, however this establishment does not treat its patrons properly. 1 hour wait + 1 hour on the floor is about the fastest i ever got through, but i have spent 3-4 hours or longer on many occasions. I have heard out-of-staters complaining that the $20 for a visit offered by CSL is a fraction of what is paid in other states (This i cannot verify). Despite how long it takes sometimes, they never offer refreshments or snacks which feels insulting coupled with the low pay. On top of which they very invasively will perform a swab test of your cheek to check for drugs. I was never deferred for drug use, but it was insulting that the drug test probably cost more than what they paid me for my donation. Some of the people are nice but the management is terrible, you feel like a drone, the atmosphere is bleak and distopic and i feel used when i go here. They threaten that you can never go back if you go to any other plasma center and the pay policy is set up so that it really is only worth it if you go twice in one week. Plus the way they define 'twice in one week' is designed to make it harder than it sounds. Long story short, CSL wants to milk as much plasma from your veins as they can and pay you the least they possibly can for it. I give it 2 stars instead of 1 star because if you are in a tight spot, they will give you money for plasma so they get a point for delivering the service they offer and paying what they advertise, but i have never had a pleasant experience going here and in fact have left in a bitter mood many times.
It's OK if you don't mind waiting. Once you are on the donor floor try not to get in the section with the black tech with the shaved head. He is annoying as hell! He thinks he is funny as he makes up crap and sings but he isnt. He reminds me of the bald guy from Cougar Town.