Horrible stay away. They cant follow simple instructions on the Loading Docs. When the box says, NO FORKLIFTS first thought, hum maybe I'll use the forklift. Duh
Serving the Albuquerque Area.
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RAC transport has horrible service, rude and hateful people working for this company. You want your shipment DAMAGED go with RAC... be prepared to be told off and belittled by the drivers and manager, they make there own hours it dont matter if it says open till 4 they will close at noon and forget your perishable shipment in the truck for 4 DAYS!!! THEY could care less about costumers, they are rude and hateful, horrible costumer service, items come damaged, go with another provider. This place needs to go out of business and fast.
If you have another choice, take it. Ship on the 5th of month, arrived at terminal and web site said scheduled for delivery on 15th of month and said they would call for appointment. Finally on the 17th I called them and they said yes we have it, will you be available on the 19th between 11:00 AM - 3:00 PM. I said yes, I will stay home. Finally at 4:30 PM I called and got story that they forgot to put it on a truck & could deliver it on the 23rd. Another day wasted.
Rac Transport in Albuquerque, NM, is the MOST unprofessional work place I have ever seen!! They have drivers pulling in front of drivers with no care, the work place always has pallets and trash all around. The employees..... The employees are very much immature! I seen a man who said he was a Manger busy with one of the receptionist NOT working. I am sure the Job title does not include hooking up. I had a friend that was also employee there, If you didn't get your package it's most likely because one of the guys there stole it. They have no Video Servalence or manager watching the doc workers or drivers. They smoke while working, and have put employees in danger by pulling forklift drivers off the Dock without checking their load before leaving!!! Each co-worker including the mangers get into your personal life instead of making a better work environment. They even cut your hours without you knowing, and Some employees will be on the clock and not on even at work. If Albuquerque site is a reflection of the entire company then it's not a company you want handling your freight at all! Very unprofessional! Someone needs to call OSHA as well because they don't care about safety. Do not work for or use this company! They will say they will pay u higher and still only get a 600 paycheck for over 90 hours. I hope this place gets shut down sooner or later... . Or fire every employee including management and hire professionals!