So very horribly disappointed in this place and it's people!!! We took in our sedan for them to detail, and it came out nice, so we took in our minivan about a month later. What a disaster! Should have known to be wary when Matt immediately complained how he hates detailing vans. Not only did they not clean the inside well, but they broke things! There was a pool of murky water left in the center console, it seemed they only vacuumed and did not shampoo, mirrors were left with spray and not wiped, and the latch to the floor board where the seat folds down was broke off. They were obviously in a hurry and didn't want to do it. Furthermore, the following day, the electrical system of our van went haywire. I can't say for sure that they did it, since even the dealership couldn't find what was wrong, but when none of the buttons work, the wipers won't turn off and the dashboard is lit up like a Christmas tree, something had to be mistreated. I called and gave them a chance to make things right. The man I spoke with (the owner, I believe) said to bring it back in so they could redo it. When I called back to schedule that, I was told they would definitely not do it for free. I will NEVER go back and no one else should trust them with their vehicle :(
Their customer service has my lowest possible recommendation. They do not return phone calls or emails, and when they finally do, they are unpleasant and behave as if you are lucky to have gotten a call at all. They scheduled our service over 3 months after the requested date, and then cancelled it. We had to get a refund from Groupon. Very very disappointed!!
This place does AmAzInG work!!! Never wasting money again at Rain Tunnel or Octopus ever again..... I mean, the truck looked newer than the day it was bought after these fellas finished with it!!! I kept looking for a mistake, a smudge, a smear.... been three days- and i'm still lookin.... hahaAffordable and professional. Check these guys out before you go empty your pockets elsewhere.... The whole team was fabulous!!! Kudos, Guys!!!!!!!!!
I have a Jeep Wrangler that was covered in dog hair inside and wasn't sure they would get it all clean, but when i came to pick up my Jeep i was pleasantly surprised that they indeed got it all and left it smelling fresh. Not to mention the layered dirt on the outside was all gone and the yellow shined.