Do NOT use these people. I spoke with them multiple times before getting the MRI in regard to price because I'm basically self pay due to high deductible and they quoted me a price range of $300-500, with their self pay cap of $450. They told me the bill would be adjusted down if it came back higher. Bill came in over $600. I called and got "too bad." I asked to speak with a manager, waited 2 weeks for a call back and when I did not get one, called back to both pay them and to complain and let them know I would be filing a complaint and giving them a bad review. Instead of just taking the payment, Amber R kept arguing with me about how I was wrong and even though she had just put me on hold to "get her credit card machine" after my third attempt on the call to give her a cc#, she threatened to "send me to collections" if I didn't want to pay it. Hello...I was calling to pay it. I said some things I shouldn't have at that point and she refused to take my payment. So now, I get to call back and deal with them tomorrow again.
I am 67 and this is probably the worst MRI experience I have ever had. I am large so my shoulders would not fit in their tube... it was back of a 40 ft trailer pulled by a diesel truck...they put me in feet first for a lower back reading and I had to put my arms over my head....they soon went to sleep from a earlier surgery. I don't know why my doctor referred me to them as I clearly request Lovelace who has the equipment, expertease and customer service experience. I am on medicare and probably didn't have a choice........If you have a choice and you are a large person, do not use this company.
I love this place. I would go to no other. Vicky treated me beautifully and professionally. I need some Botox to take away my wrinkles in my forehead and she took care of it. She also noticed the terrible condition my face was in and placed me on a great regimine to control the terrible dry flakey patches that I had on my face. Now I look and feel better about the condition my face is in. And I learned a lot about how important it is to exfoliate my face on a consistent bases. Thank to Vicky!!
Dr. Chen was the 3rd plastic surgeon I saw for a rhinoplasty consult and hands down he was the best. He answered all my questions, very professional very compassionate, his staff is great as well.I love dr.chen I highly recommend him.
I would never recommend this place to anyone. The staff (including the owner Vicky) are incredibly unprofessional and unethical. I was even asked what my profession was prior to getting an estimate. I was told laser hair removal would work on my light brown hair, but in fact, it did not work. $2,500 later, they refuse to refund any money. What they should have done is told me I was not a candidate for laser hair removal. There are a LOT of bad reviews of this place out there, so I know I'm not the only one who has been scammed by this place. And it also seems like there are a lot of fake positive reviews (the one prior to mine here on Yellow Pages appears to be one of them).