Due to my arthritis getting worse, I could no longer pick up my laundry basket, button my clothes or reach to wash my hair or put on my shoes. I was thinking about moving out of my home but then I found this company. 1st Premier helps me with all of that plus does errands for me. I'm happy to still be in my home.
2617 Juan Tabo Blvd NEAlbuquerque, NM 87112
There is no one I would trust my senior loved ones with more than being in the care of Rhonda Dimperio and her staff at Prime Care Living. Her heart, skills, compassion, and attention to her patients exude the realm of excellence. She cares deeply about all of her patients. She has the energy and profound understanding and empathy to uplift her patients/clients spirits in such a way that they never lose sight of how very special and important they are regardless of their age or physical condition. I am honored to know this woman. I admire, among many of her altruistic qualities, her compassionate heart and her tenacity to do the "right thing" for others as a first and foremost intention. Rhonda accepts giving nothing less than the best of care and loving environment for her patients. She is truly a model for excellence in the assisted living industry.
We've had to change caretakers several times, because of lack of professionalism and proper care of our mother. When we complain to supervisors, they don't seem to take it seriously. Many of the workers also don't seem to take their work seriously and spend time on the phone or just sitting around, rather than doing what their supposed to.
United health care contracts with this agency. Plz clients speak up. Phone system 90% doesn't workI've been 3 weeks without care or calls They send people that haven't passed a back ground check. I've had aps. At my home 3x. No help. But documented. I've had felonsDrug addicts. Been stolen from Caretakers that can't boil eggs can't do laundry. Communication barriers😮seriously?????And so far 5 days without anyone. Left a message as I did yesterday the day before. How can UHC continue contracting with this horrific company?
This is a wonderful place to visit. It's fresh and the receptionist immediately offers coffee or tea. Two fireplaces are glowing in two reception areas and it's welcoming and cozy. Tammy, who showed us around, was professional and warm and skilled. The facility is tastefully decorated and I wanted to sit and stay awhile, but I wasn't sure which place was better because there were pleasant places to sit everywhere -- even in the halls. We ate in the restaurant style dining room and has a delicious 3 course lunch. The coffee was really good. If you're looking for a very nice place to live, go by here!
I have been debating on placing a review, but decided I should to prevent other family members from having to go through the poor end of life care given. I would NOT recommend this hospice service in the Gallup, NM area. There was a complaint regarding the hospice nurse, never received a response from the main office. Chaplain service was great, otherwise, disappointing organization. I was even recommended to change hospice services when confronting the hospice nurse of poor services. What organization tells or recommends family members of a dying patient to change hospice services?? Many times, thought it was unprofessional attitude of the hospice nurse.
This company at one time was responsive and caring toward it's customer/clients. Sadly that is no longer the case. Telephone calls and voicemails are frequently NOT responded to for days @ a time on both office main line and cell phone. They do not have an emergency pool of helpers when my assigned helper calls out for personal or illness reasons.The environment has become very unfriendly, and unprofessional for me as a client because of the cliqueish environment between office staff and some home helpers.I would not recommend this company for your or a family members home help needs.
I've been a client of 1st Premier Home Care since Dec. 2015. I have been very pleased with my caregiver. She is well trained and caring and does a good job anticipating my needs. I've not had to call the office very often, but when I have, they are always professional and answer all of my questions.
I have been a client of 1st Premier Home Care since 2012. I had a stroke and could no longer care for myself. I was hesitant to ask for help but my daughter found this company and interviewed them for me. She was impressed so I gave them a try. I have been so pleased with my caregiver, Sylvia. She is kind and takes excellent care of me. She helps me get dressed in the morning, makes my meals and cleans my house. She also does my laundry and takes me to my doctor's appointments. Now that I have the help, I don't know what I would do without them. Many thanks to 1st Premier Home Care for helping me stay in my home. I recommend them highly so please don't hesitate to call them.
This company is a joke, please don't bring your loved ones here, very unprofessional staff is very rude and employees taken advantage of and under paid whenever we do get paid! No star rating for this joke of a business ����