What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
2015 7th St NW Ste c, Albuquerque NM, 87102Albuquerque, NM 87102
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When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I will NEVER EVER EVER buy from here again, not even if they were the last dealership on earth. I would ride a bike or rollerblade first. First I will say our salesman, Derek was FANTASTIC!!!! He was such a pleasure to work with! Honest, helpful, everything a salesman should be. Unfortunately this company doesnt measure up to him. The owner and mangers were jerks, and completely ridciculous! Refused to give me even bad trade in on my 2015 murano (which was in pristine condition and way under mileage.) They wanted US as the buyer to jump through hoops to get the vehicle we were looking at (which was overpriced to begin with, trust me Ive done extensive research and I know how all the numbers work in a deal.) We finally came to a deal, reluctantly. While waiting on our bank to get back to us on a decision, they offered another banks % which wasn't far off from what we thought we were going to get at our own bank, so we went went with it. After we signed we basically got left out in the cold. Our bank came back with a 1% cheaper rate so we decided to just run it as a refi at that point. Once we told the finance guy, Matt this his demeanor and service plummeted dramatically!!!! Wouldnt answer calls or texts to get stuff done so we could refi to our bank. It took them almost 4 weeks and 2 angry phone calls to even get them to send the check to pay off the murano, which is incurring interest daily and will end up having a balance even after they send the check because they've taken so long, a problem to which we still never got a call back to get and explanation or give us an apology. Getting anyone (with the exception of Derek who answered every call) to call us back was like pulling teeth. We are still waiting on calls back as of today for issues that are not being taken care of with the finances. Not only that, when the finance guy, Matt redid the paperwork because we needed to remove the gap from the original HE CHANGED THE TERMS OF THE CONTRACT!!!! Then never gave us a copy of the new paperwork,even when I asked for one, and we still have yet to get it (Im guessing because hes trying to hide what he did). This change in rate and months caused US to incur a couple hundred extra in interest that will have to be paid off and rolled into the next loan. SNAKELIKE AS HELL!!!!! BY ANY AND ALL MEANS STAY AWAY!!!!!!!!!!!!!!
I recommend The Garage for all vehicle care needs. They guys really know what they are doing. They are fair, professional and do not try to upsell me. I am a single woman and I do not have the time or expertise to know what my car needs. That is why I always feel safe when the guys at The Garage work on my car. And I love that they have a shuttle as a perk!
I experienced some of the worst customer service I have ever had in Albuquerque these people don't give a dam about the customer they are a handful of grease monkeys that may know a things or two about starters and batterys but if you can't keep the customer satisfied you won't haveany They had a manager before that was fair but now they have a bunch of dopey looking dropouts that need a lesson on customer service I will never go back and I will be sure to spread the word about the lousy way they deal with customers.
Brought in my new Tesla S after damage to right front fender. Fixed like new in two days for a reasonable price. These guys take a lot of pride in their work and leave you with a car that is clean and looks like new.
Owners should be in prison or deported. Car for sale was listed in "Private Owner" category instead of "Dealer" - that was first of many sleazy scams in this nightmare. Skipping over hundreds of "Salvage" title vehicles, found this scumbags listing for a car with "Clean" title. Except that after the sale it was found to be SALVAGE which makes it impossible to fully insure. That's hard to live with in Albuquerque of all places. It gets worse. Already in over $1000 in motor work, as engine was apparently totally neglected. "Salvage" titled cars are usually very cheap for obvious reasons; but this dirtbag slapped a premium price on it pretending it was just a fine automobile. Finally, the second week in January I have an appointment in Santa Fe with a lawyer in the Consumer Fraud Division of the New Mexico State Attorney General's Office. My objective is to stop this creep and his family from continuing their slimy borderline-criminal schemes so no one else has to ever even come in contact with this rip-off artist. I hope they can shut him down and/or fine him. The rating of "disappointing" is way better than this snake deserves. My blood still is boiling with contempt that this creep is not locked up yet.
I promised Pete I would write this review and I took a while because of Life. However I wanted to write a Review so others searching for a Used Car knows how Amazing these guys are! I purchased a beautiful used Malibu without a Scratch on it! Drives amazing and required absolutely no maintenance other then new Windshield Wipers which the dealership replaced for ME! It was a Quick, Painless, Way Not Embarrassing process during the purchase. LIFE HAPPENS and I have not been the best with my Credit. These men did not Judge me and did actually the opposite than belittling. They reassured I would take home that Day a Beautiful Car ! Their word is like Gold! Now I referred my Uncle and they did the same with my Uncle and my Aunt! They were in the worst point with needing a car and Mike and Pete held true to their word once more. I wanted to say THANK YOU!!
I was referred by a family member, I was told the owner, Vic is a very honest and reliable person & does very good affordable work on your cars. I have taken my car to Vic at least 4-5 times in 5 years for simple maintenance i.e. oil changes to major engine repair....I am extremely pleased with Vic, the staff and services I've received in the past.. I have and would definitely recommend Vic & Northside Auto Repair to anyone.Thank You.
Great experience. Friendly staff. Very knowledgeable. We brought our 2nd car there to get the windows tinted. Would highly recommend.
I brought a Transfer case in for them to fix because i didn't have time to do it, well they told us it would be $1600 for a rebuilt one(that doesn't even include labor to install it because i removed it and had to re install it) they said it was because it would cost more to rebuild it (Complete LIE) so i picked it up in pieces and rebuilt it myself for $570 plus labor which took maybe 3-4 hours because it was my first time, and it runs great. So either they are lazy or don't know how to fix anything (transfer case is way easier than a transmission) and they make you pay for overpriced replacements. Or they rebuild it on the side and make even more off of you. Either way it's a rip off company. I also told a friend to go there for a transmission problem before this incident and she ended up paying $2500 for a rebuilt transmission, exact situation they said it would cost more to rebuild, it may be true but i highly doubt it.
A friend referred me to Wayne's after my car was damaged by a hit-and-run driver. They fixed my fender, wheel and paint and did great work on it, even having my car ready earlier than estimated. Wayne and Lisa worked with me and my insurance company and made the whole process just effortless. I'd give them my business in the future, and I'd refer my friends to them, too.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.