Oak Orchard Canoe Experts
2133 Eagle Harbor Waterport Rd, Albion, NY 14411
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I was at your Waterport store today looking at kayaks. I must tell you I was pleasantly surprised by the friendliness, knowledge, and willingness to assist me by all of your staff. The main person I dealt with was Mark, but there were 2 other men and a young lady that also impressed me. Although I did not buy one today you can be assured that I will be back!!
What a pleasurable experience I have enjoyed buying the Necky Chatham 17. Everyone I spoke with and dealt with there was exceptionally courteous, helpful and most professional. I received my kayak yesterday and talk about thorough packaging! You folks are the best! Now each time that I grin widely while we kayak, just know that part of that smile originated from Oak Orchard Canoe. Many thanks!
I wanted to express my appreciation for the excellent customer service, I received from Wade. Wade put me in touch with a company who distributed what I needed and then when the products arrived at your store, he sent them to me in Canada so that they arrived within 4 days. He even called me to let me know he had personally gone to the post office to mail the package.I appreciated his knowledge, friendliness and trust.
Just a note to say how much I appreciated your kindness on both of our kayaking trips last week. We loved the river and all the wildlife we saw along the way. We also appreciated the great equipment, shuttle, map and most of all - you. You make Oak Orchard Canoe my favorite destination.
Hello. I wanted to write and tell you how thankful I am for the wrap job you did on the old town Katahdin canoe I purchased from you. Despite the best effort of two trucking companies covering 2,000 miles rough handling my canoe, it arrived in excellent condition. I attribute this to the time and effort you took in applying an excellent wrap job to the canoe.