I have been a long term customer with this company, altough i can say they will work with u on payments, i am currently in a tight situation, am able to get my account current, and have the title to my daily driver truck to bargain with. Although they have made probably a thousand plus dollars off me, most likely more they will not work with me to get me through. I am very disapointed with the current managment. The fact that i have been able to pay them for many yrs they seem to think im to much of a risk at the moment because i am one payment behind at moment. I offered to pay that. Dont waste ur time an money dealing with this company.