They now offer primary care for anyone, not just disabled...our GP for 11+ years went with them this summer, we followed her. I have NEVER been able to get anyone associated with the practice or facility to call me back for anything; my husband (cancer survivor) needed to see our (former) GP for something quickly and he was told a 3-week wait to see our GP. He said, no way, and saw someone else...but that's not health care. That's bait and switch. I have had to go to the ER to get a new prescription written for a refill--someone (unidentified) from CD called me in response to my pharmacy calling our GP about the script, she said I needed to come in to see the dr. I said, how long, 3 weeks? She also said my script did not appear in my records (where did she think I got the script in the first place?) and I needed a physical (which I had this summer; no record of that either). For a SCRIPT REFILL! I've been treated as though I am invisible and/or suspicious by these people. This is not primary care; this is contempt. I am dumping our GP and finding a real practice. I'm not disabled; imagine how disabled people (and their non-disabled caregivers) are treated when they need an appointment or a script. Unacceptable, and I will be making a strong complaint to a medical review board.
350 New Scotland AveAlbany, NY 12208
Apparently if you aren't on thier list of patients they won't serve you even if you have been a patient of thiers all your life. The dr. that was treating me left and they told me that they would get me another doctor. As soon as I needed paperwork filled out they told me that I wasn't on thier list of patients and had been discharged. They couldn't even call me to say you are being discharged. They waited until I came down there thinking I could get paperwork filled out. How they told me was by yelling at me to the point where i actually started yelling back. I have never seen such rude unprofessional people in my life. I told everyone I am never going back to Center For Disability Services again. If I get treated like this I can only wonder what the people who can't talk or walk get treated like. It's so sad.
They did an awesome job with my wife when she was terminally ill... they sent aides, nurses and therapists to keep her strength ip as much as they could with her condition. she loved her staff that came to help her...