What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
63 Cheltingham AveSchenectady, NY 12306
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
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From Business: On The Rim & Out The Door is our revolutionary pricing policy. A traditional tire dealers tire prices do not include installation. On average, this costs $25 per …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Cancelled the tow 3 minutes after insurance roadside assistance contacted them; didn't tell anyone! Sat for about an hour waiting for a tow truck that wasn't on the way.
Been taking my vehicles here for more than a decade. Owner is great, does good work. Some fly-by-night mechanics give the place a bad rap, but the regulars are good. Sometimes the work seems to take longer than it should, other times I've been told a few days, only for them to call the same day.
This guy is a scam artist, my friends car has been here for 3 months and has $50 in bondo. and sat outside for 2 of those months.
Over priced used cars, salesperson was awful. Would not go back. Had to put in a lot of extra money just to get the car up to drivable condition.
I am currently 1/2 of a payment behind (they require bi-weekly payments yet only pay the "real" finance company (Westlake Financial Services: Prime to Sub-prime Auto Loans) once a month. I have received three voicemails saying that I am on the repossession list. I called Westlake. They have no knowledge of this, which doesn't surprise me because all Westlake does is give you a cheap, poorly developed software program that categorizes people. When purchasing a car you are told to "yes them to death" when Westlake calls (their words, not mine) Seriously?!?, two weeks and I am on the list of people to repossess. It's a scam. First they make a copy of your keys without your knowledge, then when repossessed, they charge you $540 to drive your car back to their lot. They hack a "bottom of the barrel" GPS locator directly into the wiring harness of the car's ECU (less than 1/2" from the OBDII plug, then tape it (yes tape) under the dash. I had to rerun the ground for my driver's door windows/lock controls because of the install of that device. If I weren't rebuilding my credit, I would have parked the vehicle in front of their dirty, outdated, trailer park of a dealership, left the windows down with the keys in the ignition a while ago.UPDATE:Payment method:Cash, Amex, Master Card, VisaAccreditation: Better Business BureauBS ALERT:They have no accreditation with the BBB.I tried using my debit card over the phone and was told to drive to the dealership and pay cash.http://www.wisebread.com/17-things-car-salesmen-dont-want-you-to-know
I bought a car from the owner. He advertised a Jetta on craigslist. In the advertisement it said the car had a clean title. The car in fact did not have a clean title. He buys cars at auctions and then fixes them up and sells them. He specializes in cars which have front end damage and repairs them. While it seems he did a fine repair job he was dishonest about the extent of damage inflicted on the car, hence the lack of a clean title. Of course this affects the value of car. Thus while the car was sold to me below KBB value, it was not a good deal given that the title was no longer clean. If you have no interest in the resale value of the car you buy, then not having a clean title may not matter much to you, but it certainly affects the value of the car. If you are interested in purchasing a car from this guy, ask to see the title of the car in advance to ensure it is clean. This guy lied to me. I imagine I am not the first person he has lied to. I was, in fact, very happy with the car. But not happy with his dishonesty and given the lack of a clean title, I overpaid for the car.
Beware! I purchased a car there and four months later the engine blew. Guy, the alleged owner said he would take care of it and my car is still sitting there 6 weeks later. He didn't respond do my calls or texts. Stay clear of this scam artist.
If this is a father and son messy shop off north lake by sovranas pizza they are bad. They said they replaced a thermastate on my vehicle. Charged me a hundred dollars for a five dollar part and it did not fix the problem and i just found out they never even did the work at all and they had my vehicle all day and they even lied to me about what kind of truck i owned. Another lie. They did not even look it up. I was refered to them by empire radiator. I am a single woman staying at a homeless shelter too on ssd. Scum bags.
Sales people were great..had some problems with the truck brought it in to get fixed. A day later same problems brought it in again let them know that we are part of the "business link program" which apparently means nothing and that we need the truck to plow parking lots in two days as there was a snow storm coming. The said no problem have it ready. Well they didn't fix it and we had to take truck back and use it still broken. After snowstorm passed we again brought the truck back. They put in new part..which apperently was broken too they called to let us know what was going on they said "we are overnighting the part it will be here when we open and mechanic will put it in your truck will be in garage until it is fixed" . Well I drive by that night and there was the truck sitting outside behind the garage. Thought OK not big deal the have other vehicles that need to get in he said the would fix it as soon as the open good thing because more snow is coming the next afternoon. The next afternoon we wait to hear from them around 12 we haven't heard anything and its snowing good.so we call and not to my surprise truck is not fixed... they haven't even started to fix it yet!!! They say the don't have enough machanics but for being such a big volume dealership I would think the have plenty unless the sell that many crap vehicles!! I will bring my truck elsewhere and I suggest everyone else does the same unless you have time to waste!
Worst experience I have ever had with a garage, especially after being in an accident. They are rude and milk the system for every penny! Don't ever get your car towed by them!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.