They now offer primary care for anyone, not just disabled...our GP for 11+ years went with them this summer, we followed her. I have NEVER been able to get anyone associated with the practice or facility to call me back for anything; my husband (cancer survivor) needed to see our (former) GP for something quickly and he was told a 3-week wait to see our GP. He said, no way, and saw someone else...but that's not health care. That's bait and switch. I have had to go to the ER to get a new prescription written for a refill--someone (unidentified) from CD called me in response to my pharmacy calling our GP about the script, she said I needed to come in to see the dr. I said, how long, 3 weeks? She also said my script did not appear in my records (where did she think I got the script in the first place?) and I needed a physical (which I had this summer; no record of that either). For a SCRIPT REFILL! I've been treated as though I am invisible and/or suspicious by these people. This is not primary care; this is contempt. I am dumping our GP and finding a real practice. I'm not disabled; imagine how disabled people (and their non-disabled caregivers) are treated when they need an appointment or a script. Unacceptable, and I will be making a strong complaint to a medical review board.
Apparently if you aren't on thier list of patients they won't serve you even if you have been a patient of thiers all your life. The dr. that was treating me left and they told me that they would get me another doctor. As soon as I needed paperwork filled out they told me that I wasn't on thier list of patients and had been discharged. They couldn't even call me to say you are being discharged. They waited until I came down there thinking I could get paperwork filled out. How they told me was by yelling at me to the point where i actually started yelling back. I have never seen such rude unprofessional people in my life. I told everyone I am never going back to Center For Disability Services again. If I get treated like this I can only wonder what the people who can't talk or walk get treated like. It's so sad.
Catholic Charities does a great job for seniors in Queens NYC