The Manager here is confrontational, hostile rude and disrespectful.I'd even say racist against african americans, She is UNBELIEVABLY nasty to people for no reason. I've lived here for 3 years without a single incident, no late rent, and out of the blue she literally told grandson and daughter to get out. The only contact I have ever had with her was to sign my lease, Who knew that a woman could be so conniving underhanded and blatantly lie on people as well as curse at them and be a person in a position of customer service, and get paid for it. I will post this review on every website I can find and discourage ANYONE from living here due to this one bad apple, and avoid being treated as less than a person. Hopefully the people above her will wake up and realize that they will continue to lose residents and potential renters because the actions of this one individual KELLY FRANCHER. Next will be reporting her to the united tenants association along with many other renters.
292 Washington Avenue Ext Suite 104Albany, NY 12203
From Business: Publisher of the Albany, NY Renters Guide which features information on over 95 apartment communities in the Albany, Ballston, Clifton Park, Cohoes, Colonie, Delm…
The management lady is so rude I could not believe it. It's like she doesn't even want to talk to you. Worst customer service ever. I will go on every website I can to leave reviews so people can make better choices. Do not move here please.
THE WORST MANAGEMENT IN AMERICA KELLY FRANCHER NO CUSTOMER SERVICE SKILLS AT ALL. SHE DONT NO HOW TO WORK WITH PEOPLE VERY RUDE & DISRESPECTFUL.
I lived there for 14years an the last to months was the worst. The office manager that was there Ms. Linda was the best but the lady that is there now is so bad I have been waiting on my deposit for three weeks now. Glad I am not there I help them rent About 20 units an never got a thank you
We moved into Oxford Heights apartments in the begining of the summer. We were deeply upset when the outdoor pool rules have changed. Age limit for children without adult supervision went up from 12 to 18 years old, out teenagers attending high school were not allowed anymore. We work during the weeks and do not have that much time to go with them to the pool alot. They have vacation and in the hot days of summer they would like to go swimming more often. We went together to the pool Saturday, the pool was crowded. We learned that appartment tenants are allowed to rent pool area for special events and bring people from outside the community to share the pool with the tenants. Summer has ended and now we have learned that the indoor swimming pool advertised in "Appartment Finder" has been closed for the last couple of years and will not be reopened. When we came in to rent an appartment, office staff told us the indoor pool was under renovation