This company is a reminder why you CANNOT help small businesses. the owner came and got my TV on 12/11/2015 at that time he was 100% sure he could fix it and have it back to me on 12/17/2015 and it would be $150.00. I never received a call about my TV, I called on 12/21/2015 to be told I am still working on it and I am closed for the week due to the holiday, it will be ready on next Monday 12/28/2015. Again no call I called back "we are still working on it I will have it by 01/01/2016". No call so finally I called him on 01/12/2016 and told him if its not fix just return it back to me on 01/13/2016 anytime after 4:30. The next day I am leaving work there is a miss call from 229-883-1911, I called the number back for the owner to tell me that "you wasn't home so I left the TV with your neighbor across the street. Speaking with my neighbor he just left the TV on my porch and she told him you are making her house a target I will get it a keep it until she get home (I was very THANKFUL for that). I called him over 17 times he finally picks up from my son number not my number, I asked him there is a plug that is preventing it going back onto the TV stand, why are screws missing and what did you do for $150.00. Of course he came up with a lot of LIES and he was VERY unprofessional from the start. PLEASE STAY AWAY FROM HIS CHUBBY LIAR, DISHONEST BUSINESS MAN
I see a lot of negative comments on here, but I didn't have any problems, he came and picked up my laptop, which to me is convenient. He kept me informed about what exactly was wrong with my laptop and for a reasonable price! So two thumbs up for me!
This guy is a con!!! He just got me for $50.00 and kept my TV for 4 months . I had to call him only to be lied to. He returned my TV without no power cord or my TV stand, or my remote. He is a straight disgrace to the city that allows him a place of business. Let's all call better business bureau all of us. If we make enuff noise they will do something. 5/29/15 he got my TV 2/15/15.
This is not recent, but notable. I am an electronic tech and work on televisions, but a few years back I was doing a lot of traveling and my TV went out, so I had them come and pick it up. Mills grumbled because of the size of it, but picked it up. He called me later and told me it was the Flyback Transformer and would be $300.00. He brought it back the next day and it worked for two days and quit. I tried to get them back out to pick it up and they kept brushing me off, so I decided to fix it myself. When I got into to it I found that the transformer had never been changed, but they had repaired some cold solder joints on the transformer, but the soldering was so bad, it wasn't making good contact. I repaired it and it's been working for 5 years now. I should have filed a complaint with the BBB, but never did.
Don't be fooled this company is also known as Mills TV. Do your homework. Mills TV has terrible ratings!11 months and counting. I have a 62 inch rear projection television. It needs a new bulb. The company picked up my bulb and housing and did not return for about 2 months. After several frustrating phone calls they finally showed up with a bulb that did not work. The workers took the bulb and housing back and have never returned. We have made many calls. Finally, they picked up the phone and said that they would have to pick the television up. We drew the line there. We would not let them take the television anywhere. I am in the process of filing an official complaint and filing a small court claim. Normally, I would let this go but after reading these reviews I have to stand up! These are criminals and they don't even care. Do not use this company! I promise you that there will be regrets.
If you use these people or believe one single thing they say, you are a complete moron
It has been 3 weeks after he promised to refund my money and I still haven't heard from him. He kept our tv for two months and did not fix it - he just gave me one excuse after another when I called to check on it. I wouldn't recommend him to fix anything much less a tv! He needs to be reported to the Better Business Bureau!!
Thieves & Liars!!! DO NOT TRUST THEM!!!! I took a tv in for repair and 2 weeks later they tell me they misplaced it saying they must have thrown it away!!!! Offered NO compensation, Other than "take me to court"! These people are Frauds, Thieves & Liars!!!!! Beware!
I would not recommend this place for TV repair at all. My husband dropped off our TV over 2 months ago. We have called and always get the run around. We paid down $100 for repair. If I had read the reviews beforehand I never would have let my husband take it there. They even moved locations and didn't bother to contact the customers. I feel like I have been had and there is nothing I can do about it.