My wife called them yesterday after the storm was over to let them know that our power was off, and they asked about our account number like we supposed to remember it, but we gave them the address, and the man on the phone said they'll get to it as soon as possible. Now here it is another day and still without any power.
322 Vick StAlbany, GA 31705
415 Hodges AveAlbany, GA 31701
We signed up at the end of September to receive internet service and it is now December 14th .... we still have no service! Every time that we have called we have gotten a different story, including that they lost our contract. Worst customer service ever from Tonya. If you have options, choose another provider.
I went to turn on my power. They are very swift with their customerseparate and very polite. However, I do think its Not good for A company that controls my water gas and light to make a me call a separate gas company to turn on my gas. So you not only must pay $200 deposit for lights....but a $50 or more service charge for a company to turn on gas. What a rip off and no other power company y to choose from in Albany. I sure hope some competitors come to the area and wipe out these thief's.